People & Culture Manager

Origin Coffee Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic coffee business in Greater London is seeking a People and Culture Manager to enhance sustainable leadership and employee relations. This role involves managing casework, coaching managers, and delivering learning initiatives. The ideal candidate will have significant HR experience, strong knowledge of UK employment law, and an understanding of JEDI principles. Compensation includes enhanced leave, training opportunities, and an inclusive workplace culture. Join a company that values creativity and diverse perspectives.

Benefits

34 days holiday including bank holidays

Paid volunteering days

Access to Employee Assistance Programme

Free therapy sessions

Pension scheme with 5% employer contribution

Weekly free coffee

Qualifications

• Significant experience in People Management or senior HR role.
• Strong hands-on experience managing complex employee relations.
• Experience in designing and delivering management training.
• Solid understanding of UK employment laws and practices.
• Ability to influence stakeholders at all levels.

Responsibilities

• Manage employee relations casework and coaching for managers.
• Deliver learning programs that enhance management capability.
• Act as a trusted partner to various business teams.
• Support B Corp requirements and embed JEDI principles.

Skills

Employee relations expertise

Learning and development delivery

Understanding of UK employment law

JEDI principles knowledge

Communication and influencing skills

Job description

Role Purpose

Origin is looking for a People and Culture Manager to strengthen sustainable people leadership across the business. This is a specialist role with ownership of employee relations and the delivery of learning and development that helps managers lead fairly, confidently and consistently.

You’ll bring strong judgement, a steady approach, and the ability to build capability rather than dependency. You’ll also have line management responsibility for two members of the People and Culture team, ensuring high quality delivery and consistent standards.

This year, Origin will be applying against the updated B Corp accreditation standards. It’s important this role brings experience or a strong working understanding of B Corp expectations and the new JEDI-related (justice, equity, diversity and inclusion) elements that sit within them.

What you’ll be responsible for

Employee relations (ownership and standards)

• End-to-end ownership of ER casework, including complex and sensitive situations

• Coaching managers to take clear ownership of people decisions

• Spotting themes and improving systems to reduce repeat issues over time

Learning and development (delivery and impact)

• Delivering practical learning that strengthens manager capability and leadership confidence

• Building programmes that support performance, wellbeing and accountability together

• Improving learning based on feedback, outcomes and observed behaviour change

People partnering

• Acting as a trusted partner to managers and teams across the business

• Providing clear challenge where practice risks being inconsistent or unsustainable

• Helping embed fair, consistent people standards across teams and locations

B Corp and JEDI readiness

• Supporting our preparation for the updated B Corp standards and evidence requirements

• Helping embed JEDI principles into manager capability, learning and people practices

• Partnering with the sustainability team to support B Corp goals and recertification planning

What we’re looking for

• Significant experience in a People Manager or senior HR generalist role

• Strong, hands‑on ER experience and confident handling complex cases

• Experience designing and delivering learning and development for managers

• Strong working knowledge of UK employment law and best practice

• Confident communicator and facilitator, able to influence at all levels

• Line management experience, with a focus on clarity, coaching and quality delivery

• Experience working in a B Corp or purpose‑led organisation, or a strong understanding of responsible business practice

• Understanding of JEDI principles and how to embed them into leadership and people systems

What you can expect at Origin

• A role with real ownership and influence across the business

• The chance to build long‑term capability and shape how people leadership is done at Origin

• A values‑led environment where clarity, dignity and consistency matter

Compensation & Benefits

Work–Life Balance We offer 34 days’ holiday inclusive of Bank Holidays and your birthday, alongside enhanced sick pay, period leave and personal days. We also provide enhanced family leave to support every kind of parent.

Training Learning and development are central to life at Origin. All employees have access to SCA training and ongoing learning opportunities, supported by a dedicated education and a programme designed by a 2017, 2018 and 2020 UK Cup Tasters Champion. As well as access to mental health and physical first aid training and qualifications.

Perks We offer two paid volunteering days each year, access to a 24/7 Employee Assistance Programme and GP service, free therapy sessions, an Electric Car Scheme (salary dependent), and a pension scheme with a 5% employer contribution.

Discounts You’ll enjoy weekly free coffee, unlimited free coffee while on shift, and access to industry‑leading equipment at discounted rates.

Culture As a B Corp certified and proudly independent business, we offer meaningful, creative work within an industry‑leading brand that is rooted in strong values and a truly people‑first culture.

Everyone is welcome at Origin

We believe diverse perspectives enrich our culture and creativity. If you’re passionate about coffee and excited by this opportunity – even if you don’t tick every box – we encourage you to apply. Your unique experience could be exactly what we need.

While you are here and before you apply, take a look at us on Instagram.

We may close this advert early if we receive a high volume of suitable applications.