People Coordinator

Inizio; Remote; GBP 30,000 - 40,000; Full time

Job summary

A global health solutions company is seeking a People Coordinator to serve as the primary contact for employee lifecycle support. In this remote role, you will provide guidance on policies and payroll, manage queries, and optimize processes using Workday. The ideal candidate is an enthusiastic HR professional with experience in HRIS systems and a commitment to enhancing efficiency. Join a diverse and inclusive workplace dedicated to shaping the future of health.

Qualifications

• Enthusiastic HR professional keen to learn and develop.
• Adept at prioritising a busy workload within shared services.
• Experience with HRIS systems, preferably Workday.
• Experience with Ticket Management systems like ServiceNow.

Responsibilities

• Provide first-line support and guidance on policies, processes, and payroll.
• Respond to employee queries in a timely manner.
• Utilise and optimise Workday effectively.
• Manage Payroll and People Services mailboxes.
• Support ad-hoc projects as required.

Job description

About iNIZIO

At Inizio, we’re a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting‑edge capabilities to deliver impactful solutions across the commercialization journey – from discovery to post‑launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real‑world delivery. We work with the world’s leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.

About the role

As a People Coordinator, you will act as the primary point of contact, providing first‑level support and guidance, whilst encouraging employees to take a self‑service approach. In addition, you will help deliver a high‑quality, efficient administrative and transactional service across the employee life cycle. You will report into the People Services Team Lead and work in a remote capacity.

Here’s what you’ll be doing

• Provide first‑line support and guidance on areas of the employee lifecycle relating to policies, processes and payroll, providing a ‘once and done’ resolution to queries, escalating where appropriate.
• Respond to queries in a timely manner, in accordance with agreed Service Level Agreement.
• Effective utilisation and optimisation of Workday.
• Work collaboratively with the HRIS team to ensure the system is working correctly.
• Manage service awards and probation end dates, following up with managers where appropriate.
• Reference relevant knowledge base articles and other policy materials to ensure responses are accurate and in accordance with the business.
• Attend and participate in regular meetings as part of your People Coordinator role and as a member of People Services.
• Manage the Payroll and People Services mailboxes.
• Liaise with Payroll and the Benefits team to ensure that appropriate documentation is saved correctly and keep in mind payroll cut‑off at all times.
• Liaise with other members of the People Services Team and local BU as required.
• Support with ad‑hoc projects as and when required.

About you

• An enthusiastic HR Professional who is keen to learn and develop.
• You like seeing things through to completion and are adept at prioritising a busy and varied workload within a shared services environment or similar.
• You are highly responsible, with a customer‑service‑mindset.
• You can demonstrate initiative and a drive to identify ‘better ways’ of working to improve efficiency and quality of data.
• Methodical and organised to meet deadlines and prioritise a busy and varied workload.
• Ability to work with a wide range of individuals across all levels and geographies.
• Experience with HRIS systems, preferably Workday.
• Experience with Ticket Management systems such as ServiceNow.
• Excellent collaboration and communication skills.

Our Pledge

At Inizio, we value inclusivity, recognise the power of diversity and inspire the next generation of change‑makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long‑term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

Inizio may use AI technologies to support certain aspects of our recruitment process, but all hiring decisions at Inizio are made by our human recruiting team. We are committed to fair, inclusive, and human‑led hiring practices.

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