PCN Pharmacy Technician

Redlands Primary Care; Crediton; On-site; GBP 20,000 - 30,000; Full time

Job summary

A primary care provider in Crediton is seeking a Pharmacy Technician to support clinical operations by managing medication requests and maintaining patient records. The ideal candidate should have an NVQ 2 in Pharmacy Dispensing and experience in a pharmacy environment. Key responsibilities include liaising with healthcare professionals on medication matters and participating in clinical audits to enhance safety and efficiency. This role offers a collaborative work environment focused on patient care and safety.

Qualifications

• Experience in a pharmacy setting and knowledge of medication management.
• Ability to conduct clinical audits and improve prescribing standards.
• Understand and apply infection control measures relevant to practice.

Responsibilities

• Liaise with clinical leaders on all medication-related matters.
• Support the clinical pharmacist by processing medication requests.
• Maintain patient medication records accurately and timely.

Skills

Teamwork

Medication management

Clinical audit

Infection control measures

Education

NVQ 2 Pharmacy Dispenser

Job description

The Mid Devon Healthcare Primary Care Network has an exciting opportunity for a

Pharmacy Technician post in primary care.

The post holder is a Pharmacy Technician who will be an integral part of the general practice at Redlands Primary Care, Crediton, Devon.

This role will work under the supervision of the pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

They will provide technical and administrative support to the clinical pharmacist and clinicians.

The pharmacy technician will support the PCN and practice clinical team with queries around medication from patients.

The pharmacy technician will complete audits around patient safety in the prescribing of medication and present the information for sharing with the clinical team.

Main duties of the job

The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures
• To support the clinical pharmacist as the PCN point of contact for all medicines related matters
• To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
• To issue prescriptions in line with agreed clinical protocols and within your competency
• To encourage cost-effective prescribing throughout the PCN
• To undertake medicines reconciliation post discharge and on other transfers of care
• To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
• To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
• To monitor practice adherence to the prescribing policy
• To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine

About us

There is strength in numbers, so we have brought together a number of GP practices to form the Mid Devon Healthcare Primary Care Network. Our aim is to provide the highest standard of care for all of our patients, so those who are less visible in our communities - those with frailty, or whose mobility is restricted and those with physical and/or psychological illness - can receive the same high standard of care that our more mobile patients receive when they visit their individual practices.

Job responsibilities

Primary responsibilities

The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

• To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures
• To support the clinical pharmacist as the PCN point of contact for all medicines related matters
• To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines
• To issue prescriptions in line with agreed clinical protocols and within your competency
• To encourage cost-effective prescribing throughout the PCN
• To undertake medicines reconciliation post discharge and on other transfers of care
• To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken
• To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care
• To monitor practice adherence to the prescribing policy
• To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine
• To liaise with practices and implement and embed a robust repeat prescribing system for use across all practices
• To support the clinical pharmacist in improving the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance
• To support the clinical pharmacist in producing a prescribing newsletter or bulletin on a quarterly basis
• To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs
• To apply infection-control measures within the practice according to local and national guidelines
• To identify and be proactive in your training needs and development and as agreed with the Clinical Pharmacist.
• To support in the delivery of enhanced services and other service requirements on behalf of the PCN
• To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events
• To actively signpost patients to the correct healthcare professional
• To undertake all mandatory training and induction programmes
• To contribute to and embrace the spectrum of clinical governance
• To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
• To contribute to public health campaigns (e.g. flu clinics) through advice or direct care
• To maintain a clean, tidy, effective working area at all times

Secondary responsibilities

In addition to the primary responsibilities, the pharmacy technician may be requested to:

• Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
• Duties may vary from time to time without changing the general character of the post or the level of responsibility.

Person Specification

Qualifications

• NVQ 2 Pharmacy Dispenser

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.