Payroll Officer

Avocet Commercial; Plymouth; On-site; GBP 27,000 - 28,000; Full time

Job summary

A thriving payroll services company in Plymouth is seeking an experienced Payroll Officer to manage a dedicated client portfolio. This role blends technical expertise with client relationship management, offering autonomy in a supportive team environment. Ideal candidates will have 2+ years of payroll processing experience, proficiency with payroll systems like BrightPay and Xero, and excellent communication skills. A competitive salary between £27,000 - £28,000 is offered, alongside flexible working hours and generous holiday allowances.

Benefits

Competitive salary

Flexible working hours

Company pension scheme

Generous holiday allowance

Qualifications

• Minimum 2 years of comprehensive payroll processing experience with payroll bureau background preferred.
• Proficiency in end-to-end payroll administration and confident client relationship management.
• Strong technical abilities with experience in payroll systems.

Responsibilities

• Establish new client accounts and configure payroll systems.
• Process various payroll frequencies including weekly and monthly cycles.
• Manage employee lifecycle changes and maintain accurate personnel records.
• Calculate and process statutory payments.
• Resolve payroll inquiries and maintain communication with clients.

Skills

Payroll processing experience

Client relationship management

Attention to detail

Problem-solving abilities

Communication skills

Education

Strong educational foundation

Tools

BrightPay

Xero

Job description

Jo (Mrs H) at Avocet Commercial Careers is delighted to present this excellent opportunity for a Payroll Officer to join a thriving payroll services company in Plymouth.

This role offers the perfect blend of technical expertise and client relationship management in a supportive team environment.

About the Client

Our client is a well-established payroll services specialist that has built a reputation for delivering exceptional tailored payroll and auto-enrolment solutions to businesses across the UK. They pride themselves on becoming genuine partners with their clients rather than simply providing transactional services. Operating with a client-focused approach, they offer comprehensive payroll administration that ensures compliance while removing the stress and complexity from their clients' operations.

About the Role

This is an outstanding opportunity for an experienced payroll professional to take ownership of a dedicated client portfolio within a small, dynamic team. The role offers variety, autonomy, and the chance to build meaningful client relationships while managing comprehensive end-to-end payroll processes. You'll be working with modern payroll systems and have the flexibility to manage your workload effectively.

Payroll Officer Responsibilities

• Establishing new client accounts and configuring payroll systems using BrightPay or Xero software
• Processing various payroll frequencies including weekly, fortnightly, four-weekly, and monthly cycles
• Managing employee lifecycle changes including new starters, leavers, and maintaining accurate personnel records
• Calculating and processing statutory payments including SSP, SMP, SPP, and holiday entitlements
• Resolving payroll inquiries and maintaining regular communication with clients and HMRC
• Administering pension schemes including auto-enrolment processes, monthly submissions, and employee correspondence
• Processing CIS returns including CIS deduction management

Payroll Officer Requirements

• Minimum 2 years comprehensive payroll processing experience with payroll bureau background preferred
• Proficiency in end-to-end payroll administration and confident client relationship management
• Strong technical abilities and solid educational foundation
• Experience with BrightPay and Xero payroll systems advantageousSelf-motivated with excellent attention to detail and ability to work independently
• Strong written and verbal communication skills with ability to work under pressure and meet tight deadlines

Benefits

• Competitive salary between £27,000 - £28,000
• Flexible start and finish times within 37.5 hour working week
• Monday to Friday schedule with no weekend requirements
• Company pension scheme
• Generous 28 days holiday allowance including bank holidays

The Ideal Candidate

We are seeking a detail-oriented payroll professional who thrives on accuracy and enjoys building strong client relationships. The ideal candidate will be someone who takes pride in their technical expertise while maintaining a service-focused approach to client interactions. You should be comfortable managing multiple priorities, possess strong problem-solving abilities, and have the confidence to work independently while being a collaborative team member. We're looking for someone who stays current with payroll legislation, values confidentiality, and is committed to delivering exceptional service standards. The successful candidate will be proactive, reliable, and eager to take ownership of their client portfolio while contributing to the continued growth and success of this established payroll services company.

Ready to advance your payroll career?

Contact Mrs H at Avocet Commercial Careers today to discuss this exciting opportunity:

📞 01392 304874
📧 [e-mail]