Payroll Advisor

Poundland; Coventry; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-known retail company in Coventry is seeking a detail-oriented Payroll Advisor to manage payroll for over 13,000 colleagues across the UK and Ireland. The role requires at least 2 years of experience with managed service payroll provider and strong Excel skills. Key responsibilities include processing payroll, maintaining accurate data, and resolving queries. The position offers a competitive salary of up to £28,000 plus a range of benefits including professional development, exclusive discounts, and a pension scheme.

Benefits

Professional development opportunities

Bonus potential

Free on-site parking

Onsite coffee lounge

10% store discounts

Family-friendly benefits

Exclusive discounts through 'My Staff Shop'

Life assurance cover

Health & wellbeing programme

Holiday allowance

Contributory pension scheme

Qualifications

• Minimum of 2 years experience with a managed service payroll provider for 3,000+ employees.
• Ability to maintain confidentiality and comply with deadlines.

Responsibilities

• Process payroll for over 13,000 colleagues across the UK & Ireland.
• Input and maintain accurate payroll data.
• Resolve colleague queries promptly.
• Support improvements to payroll processes.

Skills

Excel skills (V-lookups, pivot tables, formulas)

Strong communication skills

Attention to detail

Customer-first mindset

Solutions-driven approach

Tools

ResourceLink or similar HRIS/payroll system

Job description

Are you a payroll professional with a keen eye for detail and a passion for people? We're looking for a Payroll Advisor to join our team where your work helps ensure that over 13,000 colleagues across the UK and Ireland are paid accurately and on time.

Salary: Up to £28,000 + Benefits.

We uphold three core behaviours that guide all our actions: Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.
Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.

Responsibilities

• Processing payroll for a large, multi-site organisation (UK & Ireland), covering over 13,000 colleagues across various pay frequencies.
• Support diverse payroll processes across retail, distribution centres, and our Customer Support Centre.
• Input and maintain accurate payroll data, ensuring confidentiality and compliance with deadlines.
• Resolve colleague queries promptly and efficiently, collaborating with line managers for timely resolutions.
• Handling a range of payroll matters including statutory payments, absence, and auto-enrolment.
• Supporting continuous improvements to simplify processes and enhance service delivery.
• At least 2 years experience working with a managed service payroll provider for 3,000+ employees.
• Skilled in Excel (V-lookups, pivot tables, formulas).
• Experience with ResourceLink or a similar HRIS/payroll system is desirable.
• Strong communication skills and a customer-first mindset.
• A team-focused, solutions-driven approach and great attention to detail.

Benefits

• Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme.
• Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
• Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
• Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
• Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
• Family‑Friendly Benefits: Our comprehensive benefits are designed to support you and your family's needs.
• My Staff Shop: Gain exclusive discounts through our 'My Staff Shop' portal, saving on various products and services.
• Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future.
• Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
• Holiday Allowance: Start with 20 days (plus the bank holidays) entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually.
• Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.