Payments and Income Administrator

Cheshire West and Chester; Ellesmere Port; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A local government council in Ellesmere Port is seeking a Payment and Income Administrator to join their dynamic team. This position involves processing financial transactions, maintaining records, and responding to enquiries. Applicants must possess finance experience, strong communication skills, and adaptability to change. The role offers a flexible, home-based work arrangement and a comprehensive benefits package, including annual leave that increases with service length.

Benefits

26 days annual leave plus bank holidays

Ability to work flexibly

Access to rewards and development benefits

Qualifications

• Experience in a finance environment is essential.
• Demonstrate excellent communication skills and attention to detail.
• Adapt to changing business needs and work collaboratively.

Responsibilities

• Process financial transactions accurately and efficiently.
• Maintain administrative records and schedules.
• Respond to enquiries from a range of contacts.
• Prepare statistical and financial information for management.
• Monitor processes and suggest improvements.

Skills

Experience in a finance environment

Excellent communication skills

Attention to detail

Good IT skills

Knowledge of Microsoft Office

Job description

Key Responsibilities

Processing information activities to ensure accuracy in maintaining financial operating systems undertaking complex checking, coding, and calculations.

Operate and maintain schedules, records, and systems for work areas, to ensure admin processes are carried out effectively and efficiently.

Respond to routine and complex enquiries, both oral and/or in writing from a wide range of contacts, using judgement in formatting responses so that advice is consistently given in accordance with agreed policies and within defined procedures.

Prepare statistical and financial information from systems, collate and present information for use by senior staff for operational/budget management and policy development purposes.

Monitor the operation of processes advising on improvements in the post holders specific work area, to contribute to the achievement of the Sections overall service objectives.

This role is ‘Agile’ which means you will be home-based with occasional days in the office based on business needs.

About the Role

An exciting opportunity has arisen for a Payment and Income Administrator to join our fast paced, well-established Payment & Income team at Cheshire West and Chester Council.

The P & I Administratorwill report into the Accounts Receivable Supervisor and work alongside a team of Assistants & Administrators within Transactional Services. This is a key role assisting with Income administration for all services, schools, and Council Businesses, including managing, investigating and reconciling financial transactions, assisting with & responding to queries.

Requirements

If you have experience working in a finance environment, show a clear commitment to team working and a collaborative approach, can demonstrate excellent communication skills, attention to detail and can adapt to changing business needs, then we would love to hear from you. Good IT skills and knowledge of Microsoft Office are essential.

Benefits

In return you will be playing your part to make a difference to our colleague experience at a high performing Council. You will also receive 26 days annual (pro rota) annual leave plus bank holidays, rising to 31 days(pro rota) annual leave plus bank holidays after 5 years’ service, the ability to work flexibly, and have access to a range of benefits in terms of reward, wellbeing, and development.

Contact

For an informal discussion about the role contact Andrew Porter Payments and Income Team Leader by email [e-mail] or Julie Taggart Payments and Income Supervisor by email [e-mail]

Application Information

We reserve the right to close this vacancy as soon as we have received enough applications for the role, therefore we encourage you to make your application without delay.