Patient Pathway Coordinator/Admissions - Ophthalmology

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS University Teaching Hospital is seeking a Patient Pathway Coordinator to manage patient pathways and provide administrative support to clinicians. The role requires strong organizational skills and effective communication. The ideal candidate will have experience in a healthcare setting and be able to manage multiple priorities. This position offers professional growth and benefits such as flexible working and NHS pension.

Benefits

On-site parking

Flexible working

NHS Pension

Qualifications

• Experience in a clerical role within a healthcare environment is beneficial.
• Ability to manage conflicting priorities effectively.
• Strong communication and teamwork skills.

Responsibilities

• Coordinate patient pathways according to policies and standards.
• Provide senior administrative support to the clinicians.
• Setup outpatient clinics and assist with operational arrangements.

Job description

Overview

An exciting opportunity has arisen for a dynamic individual to join our Patient Pathway Coordinator team within the Ophthalmology service, CDC Lloyds Court, Milton Keynes. The ideal candidate will be able to manage conflicting priorities while providing administration support to two or more consultants. A clerical background in a health care environment would be beneficial. The role involves monitoring and managing patient pathways to ensure patients are seen within appropriate timeframes and receive the required appointments, while delivering excellent administration support. This service has complex pathways, so accuracy and organisation are essential. Effective communication and teamwork are essential. Interview w/c 13 October 2025. We care We communicate We collaborate We contribute.

Responsibilities

• Proactive coordination of patient pathways in accordance with national and locally defined policies and standards, including arranging relevant appointments and diagnostic tests, reviewing results, escalating to the relevant clinician or team, liaising with relevant departments, and ensuring MKUH systems are accurately updated.
• Provide a comprehensive senior administration service to clinicians and teams within a designated specialty.
• Support clinical and operational teams to deliver an efficient and effective outpatient service.
• Set up outpatient clinics, including booking/cancelling rooms and assisting operational teams with clinic template arrangements.

About the Hospital

Milton Keynes University Hospital, in partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through research and education. The hospital has a Good CQC rating and ongoing investment in facilities and services, including a growing portfolio of specialist services and the new Community Diagnostic Centre. MKUH is expanding to meet rising demand and improve access to care for local communities.

Why join us

We offer a welcoming, supportive environment that values teamwork and respect. Our benefits package supports wellbeing, work-life balance and professional growth, including on-site parking, flexible working, NHS Pension, and more.