Parts Sales Coordinator

Prince Personnel; Shrewsbury; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking a Parts Sales Coordinator in Telford. The role involves managing customer enquiries, preparing quotations, and driving sales growth. The ideal candidate should have at least 3 years of sales experience, strong communication skills, and proficiency in Microsoft Office. This position offers a salary of £25,000 - £28,000 plus commission and allows for hybrid working. Join a dynamic team in a fast-paced environment where your contributions matter.

Qualifications

• Minimum 3 years’ experience in a similar sales and customer service role.
• Strong communication skills, both verbal and written.
• Demonstrated ability to manage the sales process effectively.

Responsibilities

• Manage enquiries from new and existing customers.
• Prepare quotations and process orders.
• Seek out new customers to expand sales opportunities.
• Maintain accurate records for key accounts.

Skills

Sales experience

Customer service

Communication skills

Time management

Detail-oriented

Self-motivated

Tools

Microsoft Office

CRM systems

Opera systems

Job description

Parts Sales Coordinator, Telford, Permanent, £25,000 - £28,000 + commission (£4,000 - £10,000 OTE), Monday – Friday 37.5 hours per week – hybrid working available.

Are you an experienced sales professional with a passion for delivering exceptional customer service? Our client is looking for a Parts Sales Coordinator to join their dynamic and growing team. This role offers the opportunity to work in a fast‑paced environment where your skills and initiative will make a real impact. Based at their Telford headquarters with the option for hybrid working, you’ll play a key role in supporting customers and driving sales growth.

Key Responsibilities

• Manage enquiries from new and existing customers, preparing quotations and processing orders.
• Advise customers on spare parts, pricing, availability, and the full product range.
• Convert quotations into confirmed sales through proactive engagement.
• Seek out new customers to expand sales opportunities.
• Administer key accounts and maintain accurate records.
• Continuously improve customer service, quoting, and order processing efficiency.
• Adapt to additional responsibilities as the department grows.

Skills and Experience

• Minimum 3 years’ experience in a similar sales and customer service role.
• Strong communication skills, both verbal and written, with the ability to engage at all levels.
• Proficient in Microsoft Office and highly organised with excellent time management.
• Demonstrated ability to deliver persuasive sales pitches and manage the sales process effectively.
• Self‑motivated, detail‑oriented, and able to work under pressure.
• Positive attitude and openness to feedback for continuous improvement.
• Desirable: Knowledge of manufacturing or engineering sectors, and experience with CRM or Opera systems.

The Application Process

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier‑free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please let us know at the earliest opportunity.

We will carefully consider your details and advise you if we are able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. If you’re not successful on this occasion, we encourage you to respond to future roles we advertise.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract, you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts, finance and technical recruitment.

Reference: DE26790