Parts and Logistics Manager

ha; Carlisle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading heavy machinery manufacturer is seeking a UK Parts and Logistics Manager to oversee spare parts operations across North West and Scotland. The successful candidate will deliver sales budgets, manage a team of specialists, and ensure high customer service levels. Ideal candidates will have experience in spare parts operations, strong leadership abilities, and excellent communication skills. This is a full-time, permanent role offering an attractive remuneration package and career development opportunities.

Benefits

Attractive remuneration package

Generous holiday allowance

Company pension scheme

Opportunities for career progression and development

Qualifications

• Relevant experience in managing spare parts operations.
• Ability to develop and manage a high performing team.
• Exceptional customer focus and communication skills.

Responsibilities

• Lead the Spare Parts Operations and manage a parts team.
• Deliver Parts Sales Budget in line with company objectives.
• Negotiate with vendors for competitive pricing and delivery options.

Skills

Leadership skills

Customer service focus

Communication skills

Team management

Business acumen

Knowledge of H&S legislation

Education

NVQ Level 2 or equivalent qualification

Job description

UK Parts and Logistics Manager

Do you have strong leadership skills and the ability to coach a team to success? Do you have excellent communication skills and a proven record in customer service? If this sounds like you, this may be an outstanding opportunity to join one of the world's leading companies.

Location

North West and Scottish Borders.

Salary & Benefits

• Attractive remuneration package
• Generous holiday allowance
• Company pension scheme
• Opportunities for career progression and development

Job Details

• Permanent, full-time position
• Working hours: 40 hours per week

About The Company

A specialist heavy machinery manufacturer.

Job Role Details

We are now looking for a Parts Manager to lead a well‑established parts team based across both our sites in North West and Scotland. The successful candidate will be responsible for all aspects of the UK Spare Parts Operations and hold a place on the management group, responsible for the continued growth of the company's aftersales business.

Key Responsibilities

• Delivery of the Parts Sales Budget: Development and delivery of Spare Parts Sales & Marketing in line with wider company objectives.
• Inventory management: Ensure customer satisfaction through differentiated customer support and parts availability whilst delivering on company metrics and stock security.
• Staff supervision: Managing the team of parts specialists in two sites to meet sales and customer service targets.
• Supply Management: Negotiating with vendors for competitive pricing and utilising the best delivery options both local and international. Identify future supply / logistics challenges and overcome to reduce impact on supply chain. Liaise with local and international colleagues to understand market challenges in the sector.
• Customs: Ensure all legal import & export controls standards are met to provide prompt delivery of products.
• Customer Service: Assist customers with parts and handling issues, resolving in a fair professional manner supporting high levels of customer service. Builds and maintains customer relationships, including visits.
• Daily Operations: Overseeing daily operations, processing transactions, and ensuring the parts department runs efficiently.
• Monitoring: High-level product problems/concerns and seeks commitment from appropriate departments/units so that necessary actions can be taken.
• Develop: Manage a team to achieve expected individual and department performance metrics and goals.

Ideal Person Skills & Qualifications

• Relevant experience in managing spare parts operations in a similar discipline.
• Proven abilities to develop and manage a high performing team.
• Exceptional and proven levels of customer focus.
• Ability to use modern business systems.
• Proven business acumen.
• Excellent communication and people skills.
• Support training both mandatory and personal development.
• Encourage the team to increase knowledge of the business and align to our core values.
• Knowledge of current H&S legislation.

How to Apply

Please click on the APPLY NOW button.

As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that all applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for.