Parts Administrator - US Central Stores - Birmingham

Crown Equipment Corporation; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading material handling company in Birmingham is seeking a Parts Coordinator to manage parts requests and support inventory control. The ideal candidate will have GCSEs or equivalent and strong communication and problem-solving skills. Experience in parts or inventory control and a knowledge of Microsoft Office is preferred. The role includes working closely with vendors and enhancing satisfaction across UK branches. The position offers competitive pay and a supportive work environment.

Benefits

Company pension plan

25 days annual leave plus bank holidays

Excellent discount scheme

Employee assistance programme

Responsibilities

• Answer and process incoming parts requests from all UK branches.
• Pull orders, receive, and put away stock.
• Order parts and develop relationships with vendors.
• Enhance branch satisfaction with parts support.
• Maintain direct contact with branch parts coordinators.
• Process paperwork.
• Inventory control including cycle counts of stockroom.

Skills

Good verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Ability to problem solve

Flexibility to work in a team

Education

GCSEs or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Responsibilities

• Answer and process incoming parts requests from all UK branches.
• Pull orders, receive, and put away stock.
• Order parts and develop relationships with Crown Parts Centre and outside vendors.
• Enhance branch satisfaction with parts support and by responding to branch concerns/requests.
• Maintain direct contact with all branch parts coordinators/ administrators.
• Process paperwork.
• Inventory control to include cycle counts of stockroom.

Essential Skills

• GCSEs or equivalent
• Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills
• Parts or inventory control experience and lift truck industry experience preferred
• Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet) Ordering software.
• Ability to follow instructions given in written, oral or diagram form.
• Ability to problem solve and find alternative solutions with regards to long lead times from suppliers.
• Flexibility to work as part of a team and as an individual.

Desirable Skills

• Knowledge of Baan software or equivalent package

Company Overview

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award‑winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow‑aisle VNA trucks. Our brand promise is: "Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value." Quality and performance are the foundation of Crown's success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make. Crown's headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Working Hours

Monday to Thursday - 08:00am to 16:30pm (with 1 hour unpaid for lunch)
Friday - 08:00am to 4:00pm (with 1 hour unpaid for lunch)

Salary & Holidays

Salary: Dependent on experience
Holidays: 25 days holiday.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown's history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them. From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Company pension plan.
• 25 days annual leave plus bank holidays.
• Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
• Employee assistance programme.