Partner Account Manager

SYSPRO Proprietary Limited; United Kingdom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading software solutions provider in the UK seeks an experienced Partner Account Manager to manage, grow, and strengthen its partner network. The role involves driving revenue growth through existing partners, recruiting new ones, and ensuring their effective engagement. The ideal candidate must have at least 5 years' experience in channel management and possess strong sales and negotiation skills. Key benefits include a competitive commission structure and generous annual leave.

Benefits

Competitive commission structure

25 days annual leave + public holidays

Enhanced employer pension contribution

Life Assurance

Group Income Protection

Health Cash Plan

Employee Assistance Programme

Payment of Professional Membership

Cycle to Work Scheme

Qualifications

• Minimum 5 years’ experience as a Partner Account Manager or Channel Manager.
• Proven ability to build credibility and trust with partner principals and sales teams.
• Experience in complex software channel environments (ERP, SaaS, Manufacturing, or Distribution preferred).

Responsibilities

• Manage existing partner relationships to drive revenue growth.
• Recruit and onboard new partners aligned with Syspro’s priorities.
• Coordinate training and enablement for partners.

Skills

Sales process

Negotiation

Partnership management

Communication

Strategic thinking

Stakeholder management

Leadership qualities

Education

Tertiary qualification in Business Management and/or Marketing

Job description

Partner Account Manager

Application Deadline: 16 January 2026

Department: Channel Sales

Employment Type: Full Time

Location: UK

Reporting To: Vice President of Channel

Description

We are seeking a Partner Account Manager (PAM) to grow, strengthen, and manage SYSPRO’s UKI partner network. This is a critical role in SYSPRO’s transformation as we reinvigorate our channel, expand the partner ecosystem, and establish a dedicated role focused on channel business development.

The PAM is responsible for driving revenue growth through partners, deepening existing partner relationships, recruiting new partners, and ensuring partners are fully enabled to market, sell, and deliver SYSPRO. This role requires an experienced and highly motivated channel professional with a track record of building successful partners.

Key Responsibilities

• Partner Management and Growth
  • Manage existing partner relationships with a focus on growing pipeline, marketing activities, demo readiness, solution capability, training, certification, and overall business development.
  • Motivate partners to achieve sales objectives through incentives, collaboration, and continuous engagement.
  • Drive strong engagement between Syspro, the partner, and the end customer across all stages of the lifecycle.
• Partner Recruitment & Ecosystem Expansion
  • Research, identify, recruit, and onboard new partners within the region.
  • Evaluate partner fit, capability, and strategic alignment to Syspro’s GTM priorities.
• Partner Enablement & Readiness
  • Ensure partners are fully equipped to market, sell, and deliver Syspro solutions in their region.
  • Coordinate and deliver training, certification, demo preparation, and joint sales readiness activities.
  • Help partners activate Syspro’s product positioning, AI story, industry capabilities, and subscription roadmap.
• Business Planning & Joint Execution
  • Develop a pragmatic, actionable Business Plan with each partner, including:
  • Key markets, target accounts, and territory focus
  • Lead generation programs and sales targets.
  • Joint GTM initiatives such as events, campaigns, and training
  • Establish a regular cadence with partner leadership teams to review progress, track KPIs, and ensure mutual success.
• Relationship Management & Cross-Functional Collaboration
  • Build and maintain trust and credibility with partners’ sales, delivery, and executive teams.
  • Map partner organizations to establish multiple engagement touchpoints across sales, delivery, and leadership.
  • Serve as a champion and ambassador for partner needs within Syspro, collaborating closely with Sales, Marketing, Product, and Customer Success.

Skills, Knowledge and Expertise

• Preferred Qualifications:
  • An appropriate tertiary qualification/certification in Business Management and/or Marketing
• Essential Experience:
  • Minimum 5 years’ experience as a Partner Account Manager or Channel Manager.
  • Proven ability to build credibility and trust with partner principals and sales teams.
  • Experience in complex software channel environments (ERP, SaaS, Manufacturing, or Distribution strongly preferred).
  • Demonstrated success accelerating channel revenue growth, GTM execution, and partner activation.
  • Ability to mentor and influence partner sales teams toward revenue achievement.
• Skills and Knowledge:
  • Strong sales process, negotiation, and partnership management skills.
  • Excellent communication, strategic thinking, and stakeholder management abilities.
  • Strong leadership qualities with the ability to train, mentor, and motivate partner organizations.
  • Ability to manage in a fast-moving, high-growth, transformation-driven environment.
  • Knowledge of ERP solutions for manufacturing is advantageous but not essential.

Benefits

• Competitive commission structure
• 25 days annual leave + public holidays
• Enhanced employer pension contribution
• Life Assurance
• Group Income Protection
• Health Cash Plan
• Employee Assistance Programme
• Payment of Professional Membership
• Cycle to Work Scheme