Part Time Hotel Receptionist

New Forest Hotels; Beaulieu; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local hospitality group in Beaulieu is seeking a friendly and reliable Part-Time Hotel Receptionist to join their front-of-house team. The role requires working 24 hours per week across flexible shifts. Candidates must have previous experience in hospitality, strong organisational skills, and the ability to maintain calm under pressure. Own transport is essential due to the location and shift patterns.

Qualifications

• Must have own transport due to location and shift patterns.
• Process-driven with strong organisational skills.
• Previous experience in hospitality is essential.

Responsibilities

• Welcoming guests and managing check-ins and check-outs.
• Answering and directing telephone calls professionally.
• Allocating rooms and processing bookings.

Skills

Strong organisational skills

Excellent attention to detail

Confident communication

Ability to remain calm under pressure

Previous hospitality experience

Tools

Hotel booking systems (Rezlynx preferred)

Job description

Overview

Part-Time Hotel Receptionist (24 Hours per Week). Location: In the heart of the New Forest. Shifts: 3 per week (Flexible availability required). We are looking for a friendly and reliable receptionist with previous hotel experience to join our front-of-house team. This role involves working 24 hours per week across 3 shifts; flexibility with working days and times is required.

Responsibilities

• Welcoming guests, managing check-ins and check-outs
• Answering and directing telephone calls professionally
• Allocating rooms and processing bookings
• Liaising with housekeeping and Food & Beverage teams to ensure smooth operations
• Handling guest enquiries and resolving issues promptly
• Maintaining accurate records and following internal processes

Requirements

• Must have own transport (due to location and shift patterns)
• Strong organisational and administrative skills
• Process-driven with excellent attention to detail
• A confident communicator who can remain calm under pressure
• Previous experience with hotel booking systems (Rezlynx preferred, but training can be provided)
• Previous hospitality experience is essential