Part-Time Customer Support Specialist | Hybrid

lloyds banking group; Stratford-upon-Avon; On-site; GBP 20,000 - 21,000; Part time

Job summary

A prominent banking organization is seeking a part-time Customer Support representative in Stratford-upon-Avon to provide essential support to customers while developing skills for future career growth. You'll work 28 hours per week, assisting customers in branches and remotely. No financial experience is necessary, but strong people skills are required. This role offers the chance to earn up to £24,600 with opportunities for skill progression and a supportive, inclusive work environment.

Benefits

Generous pension contribution

Annual performance-related bonus

Private medical benefit

Share schemes

Discounted shopping

22 days’ holiday (increases over time)

Wellbeing initiatives

Generous parental leave policies

Qualifications

• No previous financial services experience required.
• Commitment to deliver customer promises.
• Ability to resolve queries and give confidence.

Responsibilities

• Provide face-to-face support to customers.
• Transition to helping customers remotely.
• Master new skills through the progression framework.

Skills

People skills

Empathy

Relationship building

Collaborative teamwork

Job description

A prominent banking organization is seeking a part-time Customer Support representative in Stratford-upon-Avon to provide essential support to customers while developing skills for future career growth. You'll work 28 hours per week, assisting customers in branches and remotely. No financial experience is necessary, but strong people skills are required. This role offers the chance to earn up to £24,600 with opportunities for skill progression and a supportive, inclusive work environment.