Part-Time Customer Care Champion

Co-op Group; Oxford; On-site; GBP 13,000 - 17,000; Part time

Job summary

A well-known grocery retailer in Oxford is seeking a Customer Team Member to provide excellent customer service and support store operations. The role is part-time, requiring the flexibility to work shifts between 6am-10pm. Candidates should possess strong people skills and a positive approach to problem-solving. Contributing to the community is highly encouraged. This position offers competitive pay and a supportive work environment.

Benefits

30% discount on Co-op products

Pension scheme with up to 10% employer contributions

Virtual healthcare services

31 days of holiday pro rata

Cycle-to-work scheme

Qualifications

• Ability to deliver friendly and thoughtful service.
• Excellent people skills to build positive relationships.
• Willingness to work various shifts as needed.

Responsibilities

• Respond to customer queries and champion Co-op products.
• Support colleagues in solving customer problems.
• Ensure store compliance and maintain stock.

Skills

Customer service

Problem solving

Teamwork

Flexibility

Job description

A well-known grocery retailer in Oxford is seeking a Customer Team Member to provide excellent customer service and support store operations. The role is part-time, requiring the flexibility to work shifts between 6am-10pm. Candidates should possess strong people skills and a positive approach to problem-solving. Contributing to the community is highly encouraged. This position offers competitive pay and a supportive work environment.