Park Services Manager

Sun Communities, Inc.; Tendring; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading holiday park company in the UK is seeking a Park Services Manager to oversee maintenance and housekeeping, ensuring high standards of cleanliness, safety, and guest satisfaction. The ideal candidate will have experience in team management, strong organizational skills, and a commitment to health and safety. This role offers opportunities for professional development and comes with a variety of employee benefits including discounts and comprehensive training.

Benefits

Generous discount on holidays

Discount on food and beverages

Comprehensive Employee Assistance Programme

Discounted gym memberships

Qualifications

• Proven experience in team management or leadership roles within a holiday park or hospitality setting.
• Strong understanding of health and safety regulations and the ability to ensure compliance.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Oversee the Maintenance and Housekeeping departments.
• Collaborate with team leaders to ensure high service standards.
• Take responsibility for health and safety processes across the park.

Skills

Team management

Organisational abilities

Strong communication

Health and safety compliance

Problem-solving

Job description

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At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!

Job Summary

As the Park Services Manager, you will be responsible for overseeing the Maintenance and Housekeeping departments, ensuring the park meets high standards of cleanliness, safety, and functionality. You will work closely with the General Manager to manage day-to-day operations, implement special projects, and improve park services, all while ensuring guest satisfaction. This role requires strong leadership, organisational skills, and a commitment to maintaining park standards.

Job Duties

• This is a hands on role with helping houskeeping 2 days a week & 3 days in maintenance cutting grass, ordering supplies, completing health & safety.
• Supervise the Maintenance and Housekeeping departments, ensuring smooth operations and high standards across the park. The Heads of each department will report directly to you.
• Collaborate with the Accommodation and Holiday Services Manager to ensure an efficient, friendly, and seamless check-in process for guests.
• Support the daily operations of the park's hire fleet and contribute to tactical improvements to enhance guest experience and fleet efficiency.
• Work closely with the Maintenance Manager and team to maintain excellent park facilities, ensuring cleanliness, functionality, and a welcoming atmosphere.
• Take responsibility for health and safety processes across the park, ensuring all standards and procedures are met and exceeded.
• Oversee winter hire fleet maintenance projects and ensure that they are completed to a high standard within set timeframes.
• Implement and manage the pitch standards process in collaboration with the General Manager to ensure high-quality guest accommodation.
• Work with departmental budgets, ensuring effective financial control and the ability to influence positive changes and cost-saving initiatives.

Requirements

• Must have a a clean driving licence
• Accommodation available if needed.
• Proven experience in team management or leadership roles, preferably within a holiday park or hospitality setting.
• Experience in facilities management or overseeing large-scale accommodation operations would be highly beneficial.
• Previous experience working in a holiday park or leisure environment is advantageous.
• Excellent organisational abilities with a strong focus on multitasking, problem-solving, and prioritising tasks in a fast-paced environment.
• Strong communication skills, with the ability to liaise effectively with guests, team members, and management, fostering positive working relationships.
• A solid understanding of health and safety regulations and the ability to ensure compliance across park operations.
• Willingness to work a flexible schedule, including weekends, holidays, and peak seasons, to meet the operational needs of the park.

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

Benefits

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.

We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount on all food and beverage items on park
• Free premium eye test voucher
• Access to the Help@hand app offering health, wellbeing, and retail discounts
• Comprehensive Employee Assistance Programme
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme