Outstations Manager

Hitachi Vantara Corporation; Doncaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading rail services company seeks an Outstations Manager to ensure operational requirements are met as per service agreements. The role involves managing third-party suppliers, leading operational teams, and ensuring compliance with service levels. Key qualifications include experience in rolling stock maintenance and logistics support, alongside budget management skills. The position offers a competitive salary, annual performance bonus, and various employee benefits in a diverse and inclusive environment.

Benefits

Competitive salary

Annual performance bonus

Pension scheme

Private medical insurance

Group Life Insurance

Employee Assistance Programme

Qualifications

• Experience of managing 3rd party suppliers delivering contractual obligations.
• Familiar with Engineering and Logistics support systems.
• Sound understanding of Supply Chain requirements.

Responsibilities

• Ensure delivery of all contracted services in line with TSA & DAA’s.
• Monitor outputs from third party depots.
• Develop capabilities of the Outstation Team Leaders.

Skills

Managing 3rd party suppliers

Rolling Stock Maintenance Engineering

Logistics Support

Budget management

Auditing experience

Education

Relevant Degree, HND or equivalent experience

Tools

Fleet Management systems

Maintenance Management Systems

Rolling stock diagnostics systems

Job description

Description

Outstations Manager

Location - Regional - can be based within: Edinburgh, Newcastle, Liverpool, Leeds, Doncaster, London, York (East Coast Main Line)

Permanent

Your new role

Outstation Managers are responsible for delivering operational requirements as defined in Hitachi Train Service Agreements (TSA’s) and ensuring the delivery of all contracted 3rd party services to the required standard in line with service level agreements contained within the Depot Access Agreements (DAA’s).

Outstation managers will have line management responsibility for Outstation Team Leaders and provide operational support and engagement to our customers, inline with Hitachi Rails vision and objectives.

• Ensure delivery of all contracted services in line with the TSA & DAA’s.
• Monitor the outputs from third party depots to ensure that the standards associated with the Train Service Agreement (TSA) and subsequent schedules within each DAA is delivered.
• Develop the capabilities of the Outstation Team Leaders to enable them to manage and develop their local teams so they are able achieve the standards required and deliver on our outstation operational requirements.
• Liaise with 3rd party depots and be the main point of contact for operations with our customers.
• Represent Hitachi Rail at performance review meetings with 3rd parties where DAA performance and delivery should be monitored.
• Ensure that 3rd parties have the required resources within their organisation in order to meet the DAA deliverables.
• Develop action plans with our suppliers/customers to improve performance.
• Regularly review outstation capabilities, always looking for areas to improve our operational delivery.
• Ensure all materials, tooling and equipment used are correctly specified to ensure a safe and compliant product is delivered in line with the TSA.
• Ensure all responsible locations are ready and able to respond effectively in the event that an incident occurs; this should be managed through regular reviews of Contingency Response Planning.
• Hold periodic meetings with key internal stakeholders from Materials, Quality, HSE, and Production to ensure that outstations are always able to deliver their operational requirements.
• Support the contracts and commercial teams in understanding and detailing operational challenges that result in none delivery of the DAA’s.
• Carry out audits as required by Hitachi processes and procedures.
• Support customer audits and act as the main point of contact with our suppliers.
• Assist in the development of SAP and SOROS (or other Maintenance Management Systems) for third party suppliers to deliver our DAA requirements.
• Learn new skills in accordance with Hitachi changes in business demands.
• Assist Head of Outstations as required.

About you

• Relevant Degree, HND or equivalent experience.
• Experience of managing 3rd party suppliers delivering contractual obligations.
• Experienced in Rolling Stock Maintenance Engineering.
• Familiar with Engineering and Logistics support systems such as Fleet Management, Maintenance Management Systems and rolling stock diagnostics systems.
• A sound understanding of Logistics Support and Supply Chain requirements
• Able to build and manage budgets inline with contractual obligations and business requirements.
• Experience in auditing and developing audit schedules

What we offer

• Competitive salary
• Annual Performance bonus paid on discretionary basis.
• 25 days holiday
• Pension scheme with contributions up to 9%
• Private medical insurance
• Personal Accident insurance
• Group Income protection
• Group Life Insurance
• Employee Assistance Programme

We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.