Outreach Team Leader

CRA GROUP RECRUITMENT AND PAYROLL LTD; Enfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local authority in England is seeking an Outreach Team Leader to deliver high-quality services for vulnerable adults. The role involves supervising staff, ensuring compliance with regulations, and maintaining partnerships with external agencies. The ideal candidate will possess a vocational qualification equivalent to NVQ Level 4 and demonstrate strong organisational and communication skills. This full-time temporary position is focused on promoting wellbeing and independence among service users.

Qualifications

• Strong knowledge of adult social care legislation and safeguarding principles.
• Proven experience supporting vulnerable adults, including those with complex needs.
• Ability to supervise and motivate staff within a performance management framework.

Responsibilities

• Lead and support outreach staff to deliver safe support.
• Oversee care planning and risk management.
• Promote wellbeing and inclusion for service users.
• Maintain accurate records using electronic systems.

Skills

Knowledge of adult social care legislation

Experience supporting vulnerable adults

Staff supervision and development

Personalised care plans development

Organisational and time management

IT and record-keeping skills

Effective communication

Flexibility for out-of-hours duties

Education

Vocational qualification equivalent to NVQ Level 4

Job description

3 months contract with a Local Authority

Job Summary

The Outreach Team Leader will be responsible for delivering high-quality person-centred services that promote wellbeing, independence and healthy lifestyles for vulnerable adults.

The role involves supervising and supporting staff, ensuring compliance with CQC fundamental standards and providing effective leadership to achieve positive outcomes for service users.

The post holder will deputise for the manager as required and contribute to the smooth and efficient running of the service in line with policies, procedures and legislation.

Key Duties / Accountabilities

• Lead, supervise and support outreach staff to deliver safe, person-centred support to vulnerable adults.
• Oversee care planning, assessments and risk management ensuring services are outcome-focused.
• Promote wellbeing, independence, inclusion and choice for service users through innovative and flexible approaches.
• Undertake staff supervision, performance monitoring and rota management within budget.
• Ensure compliance with CQC standards, safeguarding procedures and council policies.
• Develop and maintain effective partnerships with carers, families, professionals and external agencies.
• Contribute to continuous improvement through staff development, training and service innovation.
• Maintain accurate records and reports using electronic systems ensuring data protection and confidentiality.
• Participate in the on-call rota as required and deputise for the manager when necessary.

Skills / Experience

• Strong knowledge of adult social care legislation and safeguarding principles.
• Proven experience supporting vulnerable adults, including those with complex or challenging needs.
• Ability to supervise, motivate and develop staff within a performance management framework.
• Experience in developing and reviewing personalised care plans and risk assessments.
• Excellent organisational and time management skills with the ability to prioritise workloads effectively.
• Strong IT and record-keeping skills with experience using care management systems.
• Confident communicator able to build effective relationships with internal and external partners.
• Flexible approach with the ability to participate in out-of-hours and on-call duties.

Additional Information

Closing date: 20 / 10 / 2025.

Vocational qualification equivalent to NVQ Level 4 or above (or equivalent experience).

Full-time temporary position (35 hours per week).

Required Education

Vocational qualification equivalent to NVQ Level 4 or above (or equivalent experience).