Oracle HCM Systems Analyst

Telent Technology Services; Warwick; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading technology services provider in the United Kingdom is seeking a dedicated HR Systems Support professional to provide hands-on functional support. This hybrid role involves troubleshooting issues, supporting testing and updates across Oracle HCM modules, and ensuring effective system functionalities. The ideal candidate will possess strong analytical skills and knowledge of HR Cloud processes. Join us to help maintain critical infrastructure, supporting various HR operations smoothly.

Qualifications

• Strong analytical skills for troubleshooting system issues.
• Experience with HR and Payroll Cloud processes.
• Ability to produce high-quality documentation.

Responsibilities

• Provide first line support to the business.
• Investigate and resolve system issues.
• Collaborate on new system functionalities.

Skills

Troubleshooting

Analytical skills

Collaboration

Oracle HCM knowledge

Job description

Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24 / 7.

Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, implementation of new system functionalities and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly.

This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month.

What you'll do :

• Providing day-to-day functional first line support to the business
• Investigate, troubleshoot, and resolve system issues
• Collaborate with relevant teams to implement new system functionalities
• Acting as a subject matter expert on HR and Payroll Cloud processes, roadmaps, and enhancements.
• Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.

Produce clear, high-quality documentation and sharing knowledge with the wider...