Optical Assistant

Asda Stores Ltd.; Warrington; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading retail company in Warrington is looking for an Optical Assistant to provide excellent customer service and assist with eye examinations. Candidates should be friendly, organized, and passionate about helping people. The role includes preparing patients for eye tests, dispensing eyewear, and resolving customer issues. Flexible shifts are offered, along with a comprehensive benefits package including discounts and wellbeing support.

Benefits

Colleague discount: 15% off shopping

Discounts on Asda services

Wagestream for flexible pay

Company pension

24/7 virtual GP

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Must be over the age of 18 and pass an enhanced safeguarding check.
• Good computer skills and ability to communicate well with customers.

Responsibilities

• Prepare patients for eye examinations and explain each stage of the eye test.
• Dispense spectacles and contact lenses, deal with repairs and adjustments.
• Book appointments for customers.

Skills

Customer service

Problem-solving

Attention to detail

Organizational skills

Job description

Overview

We\'ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals - with our great training and support, we\'ll help you keep getting better and better. You\'ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.

About You

You'll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You\'re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.

Warrington - About the Role

To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check. Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns - if you\'re looking for flexible working to fit around your lifestyle, then look no further! We\'ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern. Our in-store Opticians are hugely popular with our customers and they\'ll expect the same warmth and friendliness they get everywhere else in the store - as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products. You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.