Optical Assistant

ASDA Opticians; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An optical service provider in Manchester is looking for a friendly Optical Assistant to provide excellent customer service and support patients through their eye care journey. You'll prepare patients for eye exams, dispense spectacles and lenses, and manage repairs, all while ensuring a warm and welcoming atmosphere. Opportunities for training and career progression are available. This role requires flexibility to work varied shifts, including late evenings and weekends.

Benefits

15% colleague discount on shopping

Discounted rates on services

Company pension

24/7 virtual GP

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Must be over 18 and pass an enhanced safeguarding check.
• Passion for helping people and providing great healthcare experiences.
• Openness to flexible shifts including late and weekends.

Responsibilities

• Prepare patients for eye examinations and explain the process.
• Dispense spectacles and contact lenses, manage repairs, and stock.
• Complete pre-screening exams and book appointments for customers.

Skills

Friendly attitude

Attention to detail

Good computer skills

Problem solving

Customer communication

Job description

About the Role

To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check.

Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.

Our in‑store Opticians are hugely popular with our customers and they’ll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.

Responsibilities and Training

You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre‑screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.

We’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with our great training and support, we’ll help you keep getting better and better. You’ll either complete our dedicated Asda Optical Step‑In training programme or have the opportunity to enroll onto the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.

About You

You’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.

Everything You’ll Love

Alongside a competitive salary, you’ll get lots of other great benefits too, including :

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Apply today by completing an online application