Operations Team Leader -PM

SUPERDRUG; Tees Valley; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Team Leader for their Distribution Centre in Darlington. Responsibilities include people management, ensuring operational efficiencies, and coaching the team. Candidates should have management experience in distribution, strong people skills, and the ability to engage effectively with colleagues. This role offers competitive benefits, including discounts and a pension scheme.

Benefits

33-38 days holiday

30% discount on products

Company pension matching

Wagestream access

Learning and Development programmes

Qualifications

• Previous management experience in a distribution environment.
• Strong people management and communication skills.
• Good understanding of operational efficiencies.

Responsibilities

• Manage all people issues in the designated area.
• Coach and develop a team for effective performance.
• Accountable for KPIs and communicate status regularly.
• Review and develop processes for efficiency.
• Collaborate with Health & Safety for safe work practices.

Skills

Planning and project management

Analytical and IT skills

Management experience

People management skills

Communication skills

Understanding of cost management

Warehouse management systems knowledge

Job description

Introduction

An exciting opportunity has arisen to be part of the successful Superdrug Supply Chain; working within one of our three busy Distribution centres as a Team Leader. This vacancy is for the Stead House Distribution Centre; based in Darlington. The hours of will be predominantly as stated above but flexibility will be required across all other shift patterns.

Why Superdrug

With over 850 stores under our portfolio; we aim to deliver the BEST; The right product, in the right place at the right time; delivered at unbeatable cost, through a skilled and committed Supply Chain Team.

About the role

A Team Leader is a member of Management who supports the Shift Managers with the Daily management/coordination of site operations; assisting with leading a team within a designated area of the Distribution Centre. Our operation at SHDC provides stock to over 200 stores across the Savers Stores Network. As you can expect this is a fast paced role in a busy environment. A passion for results will ensure that all specified standards are maintained; if not exceeded. Working as "One Team" to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropriate resource and safe working practices; to help create a Supply Chain that makes our customer smile!

Responsibilities

• To take ownership of all People Management issues for colleagues within their area of responsibility, engaging with the shift manager and people team, ensuring fair and consistent approach to all company processes, policies and procedures
• To motivate, coach & develop a team of colleagues; to enable them to carry out their duties in the most effective & efficient way, utilising all appropriate training and development tools.
• Full accountability and responsibility for nominated KPI's, pertaining to the area within which you manage, communicating KPI status on a regular basis with the shift Manager.
• To continuously review and develop specified processes within your area of responsibility, maximising efficiencies, communicating the Management team for implementation.
• Working collaboratively with the Health & Safety team to build and update all safe systems of work and risk assessments, for your area of responsibility; ensuring that all changes/updates are effectively communicated.
• To deliver an effective and seamless shift handover to the oncoming team
• To engage the Shift Manager in timely updates on daily progress within your area of responsibility, identifying and resolving areas of concern
• Role model a site culture that demonstrates our company values
• Be an ambassador for driving good health & safety practices across all team.
• Assisting shift manager and fellow colleagues with ad hoc projects and reports when required. Deputise as Shift Manager when required.
• Conduct team briefings where required.

Qualifications / Key skills

• To collaborate fully with fellow Team Leaders, Shift Managers and colleagues to support business performance.
• Excellent planning and project management skills
• Excellent analytical and IT skills
• Proven Management experience within a distribution environment or similar
• Ability to communicate and engage effectively, with team and colleagues.
• Strong people management skills
• Good understanding of cost reports, operational efficiencies and cost management
• Sound knowledge of warehouse management systems

Benefits

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Come and be part of something special.

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