Operations Team Leader

University of Leeds; Leeds; On-site; GBP 26,000 - 29,000; Part time

Job summary

A leading educational institution in Leeds is seeking an Operations Team Leader for cleaning services. This part-time position involves supervising cleaning staff and ensuring high standards of cleanliness on campus. Ideal candidates will possess strong customer service skills and have supervisory experience. The role requires a flexible approach to working hours, including weekends. Benefits include generous holiday, pension options, and access to on-site facilities.

Benefits

26 days holiday plus approx. 16 Bank Holidays

Generous pension scheme

Health and Wellbeing gym discounts

Access to training courses

On-site childcare and shopping discounts

Qualifications

• Significant experience of supervising staff.
• Delivering a high standard of customer service.
• Ability to work on weekends and bank holidays.

Responsibilities

• Provide efficient and effective cleaning service.
• Ensure high cleaning standards across campus.
• Manage a team of cleaning staff.

Skills

Customer service skills

Supervisory experience

Flexible working approach

Job description

Operations Team Leader

Interviews are expected to be held 27 October 2025. This role will be based on the university campus.

Are you passionate about keeping a clean and hygienic environment? Do you want to create a safe and healthy campus for our staff, students, and visitors? Do you have excellent customer service skills?

We are looking for a highly motivated and committed individual to join us as Operations Team Leader in cleaning services. Responsible for a team of cleaning staff in a designated area across the main campus. Your main focus will be to provide an efficient and effective cleaning service, to the highest of standards, ensuring a positive and enjoyable campus experience for all of our students, staff, and visitors.

You will have significant experience of supervising staff and delivering a high standard of customer service. A flexible approach is important as you may be required to work on weekends, bank holidays, University closed days, and cover University open days. You will also be part of a large and diverse Facilities Directorate team who are both extremely supportive and fully engaged with providing the best possible service.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What we offer in return

• 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That\'s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts, and travel schemes are also available.
• And much more!

To explore the post further or for any queries you may have, please contact:

Rebecca Kirk, Operations Manager
Email: [e-mail]

Please see details of the University\'s Pre-employment Health Assessment within the Candidate Brief.

Further Details

• Location: Leeds - Main Campus
• Faculty/Service: Facilities Directorate
• School/Institute: Cleaning Services
• Category: Operational Support
• Grade: Grade 4
• Salary: £26,707 to £28,778 per annum pro-rata
• Working Time: 15 hours per week (weekend role 7.5 hrs Sat and 7.5 hrs Sunday)
• Post Type: Part Time
• Contract Type: Fixed Term (15 March 2026 cover is required for a member of staff on leave/absence)
• Release Date: Wednesday 24 September 2025
• Closing Date: Monday 13 October 2025
• Interview Date: Monday 27 October 2025