Operations Supervisor

Kemp Recruitment Limited; England; On-site; GBP 33,000; Full time

Job summary

A cash transaction management company in Belfast is seeking an Operations Supervisor to oversee daily branch operations. Your responsibilities will include managing a secure area, processing containers, and optimizing routes while ensuring legal compliance and high safety standards. The role requires strong leadership and organizational skills, experience in fleet management, and the ability to thrive under pressure. This position offers a competitive salary of £33,000 per annum along with training, career progression, and holiday benefits.

Benefits

20 days holiday plus 8 statutory/bank holidays

Company pension scheme after 3 months

Paid training and induction

Excellent career progression opportunities

Responsibilities

• Manage daily branch and secure-area operations.
• Process containers into and out of the department.
• Employee rostering and weekly updates to the TMS system.
• Route planning and optimisation.
• Briefing and debriefing drivers.
• Dispatch management of approximately 40 drivers.
• Fleet planning, vehicle utilisation, and downtime scheduling.
• Ensure on-time deliveries and collections.
• Manage ad-hoc and seasonal collection schedules.
• Monitor transport efficiencies and fuel KPIs.
• Control telematics and in-house fuel monitoring systems.
• Manage suppliers to control operational costs.
• Line management of drivers including performance reviews.
• Ensure legal compliance with Operator’s Licence requirements.
• Maintain fleet legality, safety, and maintenance standards.
• Uphold the highest standards of security, health, and safety.
• Produce reports and maintain full audit trails.

Skills

Strong attention to detail

Experience using Microsoft Office packages

Proven Health & Safety management knowledge

Experience in routing and fleet management

Proven leadership and team management skills

Ability to work under pressure

Excellent communication skills

Organisational skills

Education

Full 5-year checkable employment or academic history

Job description

Job Title: Operations Supervisor

Location: Belfast

Hours: 40 hours per week – 5 × 8-hour shifts, including some bank/public holidays

Salary: £33,000 per annum

About your new company

A well-established and expanding cash transaction management business with a strong presence across the UK and Ireland. The company prides itself on operational excellence, high security standards, and continuous investment in people, systems, and accreditations. Due to ongoing growth, they are now seeking an Operations Supervisor to support the continued expansion of their Belfast operation.

About your new Operations Supervisor role

Working within a fast-paced environment, you will be a key member of the management team, responsible for the day-to-day running of Branch Operations, including the Secure Area.

Key responsibilities include

• Managing daily branch and secure-area operations
• Processing containers into and out of the department
• Employee rostering and weekly updates to the TMS system
• Route planning and route optimisation
• Briefing and debriefing drivers
• Dispatch management of approximately 40 drivers
• Fleet planning, vehicle utilisation, and downtime scheduling
• Ensuring on-time deliveries and collections within strict time windows
• Managing ad-hoc and seasonal collection schedules
• Activity-based planning aligned to customer demand
• Monitoring transport efficiencies and fuel KPIs
• Controlling telematics and in-house fuel monitoring systems
• Managing suppliers to control operational costs
• Line management of drivers including performance reviews, recruitment, and HR processes
• Ensuring legal compliance with Operator’s Licence requirements
• Maintaining fleet legality, safety, and maintenance standards
• Upholding the highest standards of security, health, and safety
• Producing reports and maintaining full audit trails

A full paid induction and on-the-job training programme will be provided.

The successful Operations Supervisor will require

• Strong attention to detail
• Experience using Microsoft Office packages
• Proven Health & Safety management knowledge
• Experience in routing and fleet management
• Proven leadership and team management skills
• Ability to work under pressure and on own initiative
• Excellent communication and organisational skills
• Full 5-year checkable employment or academic history

Personal attributes for the Operations Supervisor

• Reliable, flexible, and a strong team player
• Excellent verbal, written, and numerical skills
• Observant, vigilant, and security conscious
• Ability to manage multiple tasks with minimal supervision
• Strong workload planning and prioritisation skills
• Open to varied working practices

What’s on offer

• £33,000 annual salary
• 20 days holiday plus 8 statutory/bank holidays
• Company pension scheme after 3 months
• Paid training and induction
• Excellent career progression opportunities within a growing business

Security checks

Successful candidates will be required to complete:

• Up to 5-year employment history verification
• Adverse financial credit check
• Criminal record check