Operations Operator (32199)

Crown records management; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global logistics company in the UK seeks an Operations Operator to manage daily operations and enhance service quality. Responsibilities include managing diary and vehicle logistics, handling customer inquiries, and providing operational support. Candidates with diary planning and vehicle management experience, as well as proficiency in Microsoft Office, will excel in this role. Join a collaborative team focused on efficiency and quality service delivery.

Benefits

Ongoing training and development

Collaborative team environment

Commitment to sustainability

Qualifications

• Experience in diary planning systems.
• Experience in vehicle and driver management.
• Proficiency in MS Office: Word, Excel, PowerPoint.
• Clear communication skills are essential.
• Accurate and organised approach to work.
• Systematic approach to targets.

Responsibilities

• Manage daily activities using Moveman.
• Assist in administration of 'Target' system queries.
• Handle customer inquiries and resolve issues.
• Conduct vehicle roadworthiness checks.
• Administer telematics system and driver behaviours.

Skills

Diary planning systems experience

Vehicle and driver management systems experience

Proficiency in Microsoft Office Suite

Clear communication skills

Organised approach

Job description

Career Opportunities: Operations Operator (32199)

Requisition ID32199-Posted -EMEA-United Kingdom

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

About the Role

Crown Workspace is a specialist division within Crown Worldwide Group focused on the management, relocation, and transformation of workplace environments. Through tailored solutions, you will work to ensure businesses experience minimal disruption during moves and enjoy productive, well‑organised workspaces.

In this role you will assist managing all operational activities, in particular staff job allocations and diary planning as well as driver and vehicle management, within a busy Operations Department.

You will contribute to the development of our business through enhanced profitability and improved quality, by providing the highest standard of services to our customers and providing timely and thorough communications to our staff and Service Partners (SPs).

What You’ll Do

• Use Moveman to Operate Daily Activities, Manage Warehouse Activities, Review Job Costs, Update Payroll, and run reports for analysis.
• Assist in Administration of Operative “Target” system queries, holiday checks, password resets.
• Handle customer inquiries and resolve issues promptly.
• Carry out basic random vehicle roadworthiness check fulfilment and quality.
• Provide day to day administration of the company telematics system, including daily reporting, driver coaching, driver behaviours and camera functionality.
• Collaborate with team members to optimise operational efficiency.

What We’re Looking For

• Demonstrable diary planning systems experience
• Demonstrable vehicle and driver management systems experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Clear and precise communication skills essential
• An accurate and organised approach towards work processes
• A systematic and consistent approach to targets and assignments
• Experience within the removals industry preferred but not essential

Why Join Crown Workspace?

• Join a company celebrated for its care, expertise, and commitment to quality service.
• Grow with ongoing training designed to develop your skills and support your career ambitions.
• Develop your skills and collaborate on innovative solutions in an international, supportive environment.
• Join collaborative team that values your ideas and encourages diversity and creativity.
• Enjoy a culture built on integrity, respect, and excellence.
• Contribute to sustainability and responsible business practices worldwide

Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown

Apply now or share this opportunity with someone who’d be a perfect fit.

Crown is an equal opportunities employer

We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well‑being, engagement and development.