Operations Manager

Intersect Global Limited; Lenham; On-site; GBP 45,000 - 55,000; Full time

Job summary

A prominent construction company in England is seeking an Operations Manager to lead a team focused on efficient service delivery within the water sector. The ideal candidate will possess strong leadership skills, a background in utilities, and the ability to inspire teams. This role offers a competitive salary of £45,000-£55,000 plus additional benefits including a car allowance, pension, and generous holiday entitlement.

Benefits

Employee benefits programmes

Discounts at retailers

Cycle-to-work scheme

Employee Assistance Programme

24-26 days holiday entitlement

Qualifications

• Background in utilities and water sector, specifically developer services.
• IOSH and NRSWA qualifications necessary.
• Experience in leading teams and operational improvements.

Responsibilities

• Develop and implement strategies to improve operational efficiency.
• Lead teams to maintain high safety and quality standards.
• Engage with stakeholders for project delivery and conflict resolution.
• Drive a culture focused on minimizing customer complaints.
• Plan and manage future works and resources effectively.
• Promote best practices and continuous improvement.

Skills

Leadership

Communication

Commercial awareness

Problem-solving

Team motivation

Job description

Operations Manager - Lenham

45,000-55,000 plus car or car allowance

The Role

We are looking for a results-driven Operations Manager, to lead and support a team of supervisors (Front Line Managers) in delivering an efficient and high-quality service within our South East Water Contract. Your team will be focused on overseeing developer connections to water networks, ensuring a timely and compliant service delivery.

This is a challenging yet rewarding opportunity, ideal for someone who thrives on change and continuous improvement.

Here are just some of the activities you will be involved with:

• Develop and implement innovative strategies, processes, and procedures to improve commercial and operational efficiency.
• Lead and inspire teams to uphold the highest standards of health, safety, environment & quality.
• Engage with external stakeholders, including developers, local authorities, and contractors, to support project delivery and resolve disputes.
• Drive a “right first time” culture to minimise customer complaints.
• Proactively plan and manage future works and programmes, ensuring optimal use of labour, plant, and resources.
• Promote best practices across teams and encourage continuous improvement.

Requirements

You are a strong, confident leader with exceptional communication skills, commercial awareness, and the ability to inspire and motivate teams. You should be comfortable working in a fast-paced environment, with the ability to manage challenges and drive continuous improvement.

A background in the utilities and water sector is essential and specifically developer services, along with IOSH and NRSWA qualifications. You should have experience leading teams and implementing operational improvements. Strong computer literacy is also required, as well as a full UK driving licence.

Our Client

Every day our client works smarter, greener and uses imagination to deliver critical services.

Their purpose is simple – to make life better for everyone’s growing families. They play a vital role in providing fresh drinking water and power to millions of homes and businesses and much more.

They are one of the biggest family-owned construction businesses in the UK and they care about their people, their clients and the environment.

Benefits

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including employee benefits programmes with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle-to-work scheme, as well as an Employee Assistance Programme.