Operations Director (Ecom Logistics)

Bis Henderson; Brackley; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading e-commerce retailer in Brackley is seeking a strategic Operations Director to lead its distribution and fulfilment operations. You will drive warehouse relocation, introduce automation, and develop a high-performing team focused on service excellence and efficiency. Candidates should have proven leadership in B2C e-commerce operations and expertise in fulfilment logistics.

Qualifications

• Proven leadership in high-growth B2C/e-commerce operations.
• Expertise in pick-pack-ship fulfilment and logistics.
• Strong commercial acumen and tech-driven mindset.

Responsibilities

• Lead end-to-end operations strategy and execution.
• Oversee warehouse relocation and automation projects.
• Manage fulfilment centre P&L and performance KPIs.

Skills

Leadership in e-commerce operations

Pick-pack-ship fulfilment expertise

Strong commercial acumen

Experience with warehouse automation

Passion for customer service

Job description

Overview

Operations Director | E-commerce

This is a high growth niche ecom retailer and looking for a strategic Operations Director to lead its distribution and fulfilment operations.

You'll drive a major warehouse relocation, introduce automation, and develop a high-performing team to deliver service excellence, efficiency, and cost optimisation.

What You'll Do

• Lead end-to-end operations strategy and execution
• Oversee warehouse relocation and automation projects
• Manage fulfilment centre P&L and performance KPIs
• Develop and coach a strong ops team
• Optimise carrier relationships and supply chain costs

What You'll Bring

• Proven leadership in high-growth B2C/e-commerce ops
• Expertise in pick-pack-ship fulfilment and logistics
• Strong commercial acumen and tech-driven mindset
• Experience with warehouse moves and automation
• Passion for operational excellence and customer service

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role