Operations Coordinator

Randox Laboratories; Crumlin; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading testing services firm in Crumlin is seeking an Operations Coordinator to ensure efficient operations within its drug and alcohol testing services. This permanent role includes booking collections, processing samples, and supporting logistics coordinators. Candidates should have GCSEs in Maths and English, proficiency in Microsoft Office, and excellent communication skills. The position requires flexibility for on-call duties, and a valid UK driving licence is essential. The salary ranges from £27,000 to £28,000 per annum, with a full-time commitment of 40 hours per week.

Qualifications

• GCSE in Maths and English, grade C or above.
• Competent in the use of Microsoft packages including Excel, Outlook, and Word.
• Excellent communication skills, written and verbal.
• Ability to work as a team and on your own initiative.
• Flexibility to work an on-call rota.
• Currently have the right to work in UK, without visa sponsorship.
• Previous experience in an administration role.
• Previous experience in a similar role.
• Full UK driving licence and access to a car.
• Experience in customer service.

Responsibilities

• Ensure efficient day-to-day operations and allocation of collectors.
• Book collections for customers and process samples for drug screening.
• Support logistics coordinators in stock control and provision.
• Assist with general administrative duties.
• Participate in the on-call rota for collection requests.

Skills

GCSE in Maths and English, grade C or above

Competent in the use of Microsoft packages

Excellent communication skills

Ability to work as a team

Flexibility to work an on-call rota

Previous experience in an administration role

Full UK driving licence and access to a car

Experience in customer service

Education

GCSE in Maths and English, grade C or above

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Operations Coordinator (Job Ref: 26N/OPRT)Randox Testing Services are the market leader in the provision of drug and alcohol testing services, working to ensure safety and wellbeing in the workplace. Due to the increased recognition of the importance of drug and alcohol testing in the workplace and Randox Testing Services continued success, we are seeking to expand our toxicology laboratory team with the addition of highly motivated and ambitious individuals. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for an Operations Coordinator within our Testing Services team.What do the Testing Services team do?Randox Testing Services are specialists in the drug and alcohol testing industry. Working to strict procedures governed by our ISO17025 accreditation, the team at Randox Testing Services work closely with customers, health and safety and human resources departments to maintain the health and wellbeing of their employees and the wider public they work with. By preventing the misuse of controlled substances and alcohol, and by identifying those who require assistance with dependency issues, Randox Testing Service provide a critical service protecting all safety critical industries.What does this role involve?This role is responsible for Ensuring that day-to-day operations are conducted efficiently, with the allocation of collectors to task, ensuring that all collections are received on time in accordance with standard operating procedures and departmental requirements. This is a varied role that will include the below duties:

Responsibilities

• Working within the Randox Testing Services operational team, booking collections for customers and processing samples for drugs of abuse screening as part of routine or on call testing services.
• Supporting the logistics coordinators in the control and provision of stock to collection officers and customers.
• Assist with general administrative duties within the operations department.
• Participation in the on call rota to coordinate evening, weekend and holiday collection requests.

Skills and Qualifications

• GCSE in Maths and English, grade C or above.
• Competent in the use of Microsoft packages including excel, outlook and word.
• Excellent communication skills, written and verbal.
• Ability to work as a team and on your own initiative.
• Flexibility to work an on-call rota.
• Currently have the right to work in UK, without visa sponsorship.
• Previous experience in an administration role.
• Previous experience in a similar role.
• Full UK driving licence and access to a car (as the site is quite remote).
• Experience in customer service.

Further Information

Location: 34 Diamond Road, Crumlin, BT29 4QX.Contract Offered: Full-time, Permanent.Working Hours / Shifts: 40 hours per week, Monday to Friday from 08.40 to 17.20. With additional on call requirements, including evenings and weekends.

Vacancy ID 1754102 Job ref. 26N/OPRT Job Sector Secretarial and Administration Area Co Antrim Location Crumlin Salary £27,000 to £28,000 per annum No. vacancies 2 Contract Type Permanent Weekly hours 40 Published date 13/01/2026 Closing date 12/02/2026 Worktime 8.40am to 5.20pm, Monday to Friday. Flexibility will be required

Area: All of Northern Ireland
Closing date: 16 Jan 2026