Operations & Business Supervisor

Elitech (UK) Limited; Greenwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic logistics company based in Greenwich, UK seeks an Operations Manager to oversee warehouse activities, develop offline business opportunities, and ensure financial compliance. The ideal candidate will possess a bachelor’s degree and relevant experience in operations and sales, alongside bilingual proficiency in English and Chinese. This role requires strong leadership skills to manage teams effectively while reporting on performance to headquarters. Familiarity with UK financial policies is a plus, and priority will be given to candidates with legal rights to work in the UK.

Qualifications

• 2–5 years of relevant experience in sales, operations, or business administration.
• Familiarity with the UK business environment, local tax or banking process is a plus.
• Priority for candidates with legal right to work in the UK.

Responsibilities

• Manage daily warehouse activities for efficient operations and product quality.
• Identify and develop local offline business opportunities.
• Review financial statements, budgets, and ensure financial stability.
• Support e-commerce operations with offline delivery and documentation.
• Supervise customer service, warehouse, and finance teams.
• Report operational performance and market updates to headquarters.

Skills

Bilingual proficiency in English and Chinese (Mandarin)

Strong sense of responsibility

Attention to detail

Ability to work independently

Education

Bachelor’s degree or above in Business, Management, or a related field

Job description

Job Responsibilities

1. Warehouse and Operations Management

• Manage daily warehouse activities, ensuring efficient inbound / outbound operations, accurate inventory, and supervising product quality. （We have one warehouse specialist，so you don't need to spend lots of time on it)

2. Offline Business Development in the UK

• Identify and develop local offline business opportunities and partnerships with a focus on driving sales performance growth to expand market presence. （ Core responsibility, but only after all other operations have been stabilized ）

3. Financial Management and Risk Control

• Review financial statements, budgets, and expenditures to ensure financial stability and compliance.
• Understand and apply UK fiscal and taxation policies, handle tax-related matters properly, and mitigate potential financial risks. (We also have an Accounting Assistant to help you and work together on it, so dont worry about it also .)

4. Collaboration with Online Operations

• Support Amazon and other e-commerce operations by ensuring smooth offline delivery, qualification documentation, and after-sales service.

5. Team Management and Coordination

• Supervise and provide support to the customer service, warehouse, and finance teams.

6. Reporting and Communication

• Regularly report the branch's operational performance and market updates to the headquarters, ensuring alignment with the company strategy.

Qualifications

• Bachelor’s degree or above in Business, Management, or a related field; 2–5 years of relevant experience in sales, operations, or business administration.
• Priority will be given to those who have the legal right to work in the UK (valid visa, settled status, or citizenship).
• Bilingual proficiency in English and Chinese (Mandarin); Familiarity with the UK business environment, local tax or banking process is a plus.
• Strong sense of responsibility, attention to detail, and ability to work independently.