Operations and Compliance Manager

Keele University; Newcastle-under-Lyme; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent UK university based in Newcastle-under-Lyme is seeking an ambitious individual to join its Apprenticeships and Partnership Learning Team. The postholder will play a key role in managing apprenticeship operations, ensuring high standards for learners and compliance with policies. A degree or significant experience, along with excellent communication skills, is required. This position offers a competitive benefits package and opportunities for professional development.

Benefits

Competitive rate of pay

Generous annual leave entitlement

Excellent staff pension scheme

Access to personal development

On-site 'outstanding' nursery

Discounted health & fitness facilities

Cycle to Work scheme

Qualifications

• Experience developing and managing practices to meet external requirements.
• Ability to work with a high degree of autonomy.

Responsibilities

• Lead role in ensuring effective operation of apprenticeships.
• Maintain compliance with external policy environment.

Skills

Excellent communication skills

Autonomy in managing operational processes

Education

Degree or substantial relevant experience

Job description

Agile working (blend of home and office based)/ Arrangements for job share would be considered

The Opportunity

This post represents an exciting opportunity for an ambitious individual to join Keele University's Directorate of Research, Innovation & Engagement as part of the Apprenticeships and Partnership Learning Team.

Working as part of the Apprenticeships and Partnership Learning Team this post plays a pivotal part in our apprenticeship provision. The postholder will lead role in ensuring effective operation of apprenticeships and training which maintain high standards for learners and employers and compliance with the external policy environment. We are looking for a talented individual who is able to work with a high degree of autonomy to manage operational processes for apprenticeships across faculties and central services.

You will have a degree or substantial relevant experience of developing and managing practice and procedures to adhere to external requirements coupled with excellent communication skills to help us drive things forward.

The Benefits

The University recognises that its success depends upon the contribution and dedication of its talented staff. In return, we have a competitive benefits package available, including:

• Competitive rate of pay with annual increments within the grade
• Generous annual leave entitlement with opportunities to purchase additional leave
• Excellent staff pension scheme
• Access to continued personal, professional and career development
• On site 'outstanding' nursery
• Discounted health & fitness facilities on site
• Cycle to Work scheme (subject to eligibility)

Please note that the starting salary will typically be at the bottom of the pay scale shown above.

The University is committed to operating flexible working practices wherever possible.

The University

Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience. With a turnover in excess of £170 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world‑class research. Further information can be found at https://www.keele.ac.uk/about/

Keele University values equality and diversity across its workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

How to Apply

For further details regarding this vacancy, please click on either the MS Word or PDF version of the attachments above.

Keele University employees wishing to apply should login to Employee Self Service and click on the 'View current vacancies' link.

Informal enquiries

Informal enquiries may be addressed to Lou Taylor-Murison, Head of Apprenticeships and Partnership-based Learning via [e-mail]. Applications to this address will not be accepted.

Interviews will be held on: 18 th December 2025