Operational Team Manager - Kent & Medway

Vita Health Group; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in the UK seeks an Operational Team Manager to oversee the Talking Therapies service. This full-time role involves managing day-to-day operations, line management of clinicians, and ensuring effective clinical practice aligned with service objectives. The ideal candidate will have experience in line management, strong communication skills, and familiarity with multi-disciplinary settings. This is an opportunity to work with a recognized employer committed to staff development and wellbeing, offering a supportive and flexible work environment.

Benefits

Flexible work-life balance

Comprehensive benefits package

Supportive team and management

Qualifications

• Proven experience in managing teams within a healthcare setting.
• Strong understanding of operational processes in mental health services.

Responsibilities

• Manage day-to-day operations of the Talking Therapies service.
• Oversee service delivery and performance management of clinical staff.
• Build effective working relationships with stakeholders.

Skills

Experience of line management provision to teams

Experience working within multi-disciplinary settings

Experience generating policies and procedural working practices

Strong familiarity of using PowerBi for data analysis

Ability to work individually or within a team

Excellent verbal and written communication skills

Charted Management Institute Qualification / Institute of Leadership and Management

Experience of budget management

Experience working in mental health

Job description

Operational Team Manager - Kent & Medway

You will be reporting to the Operational Lead. The Operational Team Manager is responsible for managing the day-to-day operations of the Talking Therapies service within the Mental Health Business Unit.

Main duties of the job

You will also be responsible for the line management of a team of clinicians, including performance management, professional development, and ensuring effective clinical practice to meet service delivery objectives.This role involves overseeing service delivery, coordinating staff and resources, and ensuring operational efficiency to meet service goals and performance targets.

About us

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. To find out more about Vita Health Group and the services we provide, please visit https://www.vitahealthgroup.co.uk

Job responsibilities

Vita Health Group have a great opportunity for an Operational Team Manager to join our Kent and Medway service in a full time role. We have recently been recognised as being one of the UKs best health care companies to work for, and we want you to become part of that! As a people centred company, we are keen to develop individuals careers where their interests apply. So, if you're looking to enhance your skill sets, progress your career or focus on your personal growth, please read on.

What you will do in the role

You will be reporting to the Operational Lead. The Operational Team Manager is responsible for managing the day-to-day operations of the Talking Therapies service within the Mental Health Business Unit.

You will also be responsible for the line management of a team of clinicians, including performance management, professional development, and ensuring effective clinical practice to meet service delivery objectives.

This role involves overseeing service delivery, coordinating staff and resources, and ensuring operational efficiency to meet service goals and performance targets.

The role also requires building and maintaining effective working relationships with internal stakeholders and external partners to support the service's objectives.

Don't miss out on this amazing chance to join Vita Health Group and embark on a fulfilling role filled with growth and the opportunity to improve peoples day to day lives. If you have these skills and attributes and would like to join us, we'd love to hear from you!

Skills and experience:

• Experience of line management provision to teams
• Experience working within multi-disciplinary settings
• Experience generating policies and procedural working practises
• Strong familiarity of using PowerBi for data analysis
• Ability to work individually or within a team and foster good working relationships
• Excellent verbal and written communication skills
• Charted Management Institute Qualification / Institute of Leadership and Management
• Experience of budget management
• Experience working in mental health and/or employment within related fields

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as Best Company to Work for at the Health and Wellbeing Awards 2024.

This is also recognised by current employees our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/

Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion

We are committed to being equitable and supporting the wellbeing of all employees.

• We are a Mindful Employer
• Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview.
• Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be considered for interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
• An embedded speaking up culture facilitated by Freedom to Speak Up Guardians.
• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at [e-mail] to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact [e-mail] and we will facilitate.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.

Vita Health Group reserves the right to close this job when sufficient applications have been received.

Person Specification

General Requirements

• Please refer to job description above
• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Remote with some nationwide travel required