Operational Support Agent

Manpower UK Ltd; Midge Hall; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking an Operational Support Agent in Preston, England. This temp role involves supporting office operations and drivers, handling queries, and performing administrative tasks. Ideal candidates have IT literacy and administration experience. This position offers £12.82 per hour for a 40-hour work week.

Qualifications

• Must be IT literate.
• Previous experience in administration is required.
• Customer service experience is desirable.

Responsibilities

• Handle internal drivers and address their delivery queries.
• Perform general administration duties.
• Analyze data for various reports.
• Liaise with other departments as needed.
• Communicate with customers about parcel deliveries.
• Archive and sort paperwork.
• Track parcels and provide status updates.

Skills

IT Literacy

Communication skills

Customer service

Administration experience

Job description

Overview

Job Role: Operational Support Agent

Hours: Monday to Friday, 40-hour week.

Location: Preston, PR26 7UX

Pay: £12.82 per hour

Manpower is pleased to be recruiting for one of our National Clients for an Operational Support Agent based in Liverpool, on a temp basis. This job role is to help with the day to day running of the office and to support the drivers.

Responsibilities

• Dealing with internal drivers and answering any queries they may have with regards to deliveries
• General administration duties
• Analysing data
• Liaising with other departments
• Speaking to customers regarding parcel delivery where necessary
• Archiving and sorting paperwork
• Tracking any parcels where necessary

Qualifications and Essentials

• Must be IT Literate
• Must have previous experience within administration.
• Previous customer service experience is desirable.
• Happy to communicate throughout the team and liaise with other departments