Operational Logistics Officer (Domestic)

Nottingham City Council; Nottingham; On-site; GBP 32,000 - 36,000; Full time

Job summary

A local government body is seeking a Logistics Officer to manage waste and street cleansing services in Nottingham. This role requires excellent logistical organization, the ability to communicate effectively with various stakeholders, and a proactive approach to monitoring service performance. The successful candidate will help ensure efficient operations, ensuring services run smoothly and delivering excellent service to residents. The position offers a starting salary of £32,597 with the potential to rise to £35,412 per annum, and expects a commitment to onsite work.

Qualifications

• Experience in logistics for services including waste and street cleansing.
• Ability to spot and rectify performance issues.
• Excellent communication skills with various stakeholders.

Responsibilities

• Coordinate logistics for waste and street cleansing services.
• Create and adjust service schedules and workpacks.
• Support frontline teams to ensure smooth operations.
• Monitor performance and respond to issues proactively.

Skills

Logistics organization

Monitoring SLAs and KPIs

Clear communication

Problem-solving

Job description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time)

Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH

About the Role

As a Logistics Officer, you'll be at the heart of keeping our Waste and Street Cleansing services running like a well oiled machine. Think of yourself as the behind the scenes coordinator who makes sure crews have the right work, at the right time, in the right place.

You'll be the person who brings order to the daily operational puzzle—creating and adjusting service schedules (workpacks), solving problems on the fly, and helping shape smarter, more efficient ways of working. Using data, digital tools, and great communication, you'll help us plan ahead, respond quickly, and keep our services transparent and reliable.

Every day, you'll support frontline teams so they can deliver excellent services to our residents. From refining routes to allocating resources, you'll make sure operations run smoothly, services are delivered on time, and performance standards are consistently met. In short: you help turn good plans into great results.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About You

The ideal candidate will have:

You can confidently organise logistics for all sorts of services—from waste and trade collections to street cleansing, bulky waste, white goods, and bin deliveries. You love bringing order to moving parts and making operations run smoothly.

You've got a sharp eye for monitoring performance against SLAs and KPIs. When something's slipping, you're the first to spot it—and even better—the first to put things right.

Whether it's a resident with a query, a customer with a complaint, or a stakeholder needing an update, you communicate clearly and kindly—by phone, email, webform, or in person. You handle Have Your Say (HYS) cases with professionalism and empathy.

You work smoothly with frontline crews, line managers, contractors, residents, developers, and community groups—helping everyone stay connected, informed, and able to deliver great service. You bring people together to keep operations running without disruption.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Chidi Egenti, Service Manager - Domestic Waste, by telephone at 07950945695 or to contact me by email, please click here.

Closing Date: 2nd February 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: 12th February 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

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