Onsite Lab Support Coordinator - Diagnostics

R&D Partners; Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading life sciences recruiter is seeking a Laboratory Support Coordinator to join a dynamic team in Newcastle. This fully onsite role offers an excellent opportunity for an experienced biomedical scientist to provide technical service cover and customer support for pathology laboratory solutions. Responsibilities include training lab scientists, troubleshooting support, and maintaining strong customer relationships. Strong customer service skills and willingness to travel are essential. Apply now to take this exciting step in your career.

Qualifications

• In-depth understanding of the medical diagnostics industry with experience in hospital laboratories.
• Proven ability to implement best-in-class laboratory practices.
• Strong customer service skills with a focus on exceeding customer expectations.

Responsibilities

• Provide laboratory scientist training and troubleshooting support.
• Deliver effective customer support and coordinate issue resolution onsite.
• Support the implementation of installation projects and troubleshooting investigations.

Skills

Understanding of medical diagnostics industry

Customer service skills

Ability to troubleshoot effectively

Self-motivated

Time management

Strong communication skills

Job description

A leading life sciences recruiter is seeking a Laboratory Support Coordinator to join a dynamic team in Newcastle. This fully onsite role offers an excellent opportunity for an experienced biomedical scientist to provide technical service cover and customer support for pathology laboratory solutions. Responsibilities include training lab scientists, troubleshooting support, and maintaining strong customer relationships. Strong customer service skills and willingness to travel are essential. Apply now to take this exciting step in your career.