Online Master Technician

Octane Recruitment Ltd; Kirkby-in-Ashfield; On-site; GBP 55,000; Full time

Job summary

A family-owned automotive service company is seeking an experienced Online Vehicle Master Technician for a full-time role based in Nottingham. The position involves diagnosing vehicle issues remotely and providing technical support to technicians. Ideal candidates will hold NVQ Level 3 or equivalent and have experience with automotive diagnostics. Enjoy a supportive work environment, competitive salary, and opportunities for professional development.

Benefits

30 Days Holiday including Bank Holidays

Opportunities for professional development

Supportive and innovative work environment

Modern office vibes (Canteen, pool table, darts, table tennis)

Competitive salary based on experience

Qualifications

• Proven experience as an auto mechanic using diagnostics.
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• PSA / Stellantis background is highly advantageous.

Responsibilities

• Diagnose and troubleshoot vehicle issues using diagnostic tools.
• Provide technical support and repair advice to customers.
• Maintain equipment and software updates.

Skills

Problem-solving skills

Attention to detail

Excellent communication skills

Ability to work independently

Team player

Education

NVQ Level 3

City & Guilds qualification

Tools

Automotive diagnostic software

Job description

Online Vehicle Master Technician

Location: Nottingham (office based)

Salary: Negotiable depending on experience (between £42,000- £45,000) rising to £55,000

Working hours: Monday to Friday, 8:15 am – 5:15 pm (42.5 hours) NO WEEKENDS!!!

Are you a master tech who is looking to come off the tools where you can transfer your skills across to a family owned business who look after their staff and based in the Nottingham area? This is a company that primarily provides an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe. On a day to day you would be required to carry out in depth diagnosis, module programming, key programming and be aware of the latest procedures as well as being passionate about future technology and the motortrade.

Benefits

• 30 Days Holiday including Bank Holidays (increasing with length of service)
• Competitive salary based on experience with excellent employment conditions.
• Opportunities for professional development and certifications
• Supportive and innovative work environment
• Modern office vibes (Canteen, pool table, darts, table tennis etc)

Virtual Online Master Technician role

• Diagnose and troubleshoot vehicle issues using the companies diagnostic tools through our remote diagnostic portal.
• Provide technical support and repair advice to customers and their technicians via chat, mail, or phone.
• Interpret diagnostic codes and data, and recommend corrective actions to ensure a fix on the first contact.
• Maintain equipment and software updates, and continuously learn new techniques and tools.
• Work collaboratively with team members, sharing insights and best practices.
• Maintain accurate records of diagnostic procedures and outcomes.
• Ensure high levels of customer satisfaction through excellent service quality.

Requirements – Online Master Diagnostic Technician

• Proven experience as an auto mechanic using diagnostics
• NVQ Level 3, City & Guilds qualification, or equivalent highly preferred.
• PSA / Stellantis background would be highly advantageous
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• Proficient in using automotive diagnostic software and equipment.
• Strong problem-solving skills, attention to detail, and excellent communication skills.
• Ability to work independently and as a real team player with a solution-oriented approach.

If you have any further questions then please submit your application so we can discuss the opportunity and your CV. Please note all applications will be strictly confidential and we won’t send your CV out without talking with you first.

VTMDL 29159 Consultant: Billy Olivier