On-Site IT Manager: Google Workspace Lead (Academic)

Michael Page; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment partner seeks an IT Manager for an initial 3-month contract in North East England. The role involves managing a team of 4 IT Technicians providing support in a predominantly Google Workspace environment. The successful candidate will ensure service quality and SLA compliance while balancing hands-on technical support with team leadership. Strong experience in team management and communication skills is essential, along with a willingness to adapt to Google technologies.

Qualifications

• Experience leading or supervising an IT support team with 3+ members.
• Understanding of networking fundamentals and device management.
• Experience with Google Workspace technologies or willingness to learn.

Responsibilities

• Lead and mentor a team of 4 IT Technicians across multiple sites.
• Ensure service quality standards and SLA targets are met.
• Provide technical expertise and hands-on support daily.

Skills

Team leadership

Google Workspace support

End-user device management

Stakeholder management

Troubleshooting skills

Job description

A leading recruitment partner seeks an IT Manager for an initial 3-month contract in North East England. The role involves managing a team of 4 IT Technicians providing support in a predominantly Google Workspace environment. The successful candidate will ensure service quality and SLA compliance while balancing hands-on technical support with team leadership. Strong experience in team management and communication skills is essential, along with a willingness to adapt to Google technologies.