On-Site IT Admin - End-User Support (Virginia)

Fullscript; Richmond; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare technology company in Richmond is seeking an IT Administrator to join their IT team. This entry-level role requires a motivated individual who enjoys problem-solving and supporting end users. Responsibilities include troubleshooting hardware and software, monitoring support channels, and assisting with user provisioning. Candidates should demonstrate clear communication and a basic understanding of computer systems. Competitive pay and a flexible benefits package are offered.

Benefits

Generous PTO

Flexible benefits package

Training budget

Qualifications

• Eagerness to learn and accept feedback constructively.
• Ability to follow documented processes and complete defined tasks independently.

Responsibilities

• Monitor support channels and take ownership of user issues.
• Troubleshoot and resolve hardware/software issues.
• Assist with onsite IT support.

Skills

Basic understanding of computer systems

Problem-solving skills

Clear communication skills

Time management

Experience with mobile device management

Tools

Zendesk

Jira

ServiceNow

Job description

A healthcare technology company in Richmond is seeking an IT Administrator to join their IT team. This entry-level role requires a motivated individual who enjoys problem-solving and supporting end users. Responsibilities include troubleshooting hardware and software, monitoring support channels, and assisting with user provisioning. Candidates should demonstrate clear communication and a basic understanding of computer systems. Competitive pay and a flexible benefits package are offered.