On‑Site 3rd Line Infrastructure Engineer – IT Resilience

EASYWEBRECRUITMENT.COM; West Yorkshire; On-site; GBP 35,000 - 50,000; Full time

Job summary

An airport services provider based in West Yorkshire is looking for an Infrastructure Engineer (3rd Line) to ensure reliable, secure IT systems supporting airport operations. This role includes managing service desk tickets, troubleshooting IT issues, and contributing to the improvement of IT infrastructure. The ideal candidate will have experience in managing Microsoft environments, be knowledgeable about networking, and possess strong communication skills. This position offers growth opportunities in a dynamic environment and a range of benefits.

Benefits

Free on-site parking

Pension scheme

Life assurance

Employee Assistance Programme

Qualifications

• Experience in Infrastructure or Network Support role.
• Strong knowledge of ITSM tools.
• Ability to restore services quickly.
• Experience in supporting Microsoft Windows environments.
• Solid understanding of TCP/IP, DNS, DHCP, Active Directory.
• Certifications in relevant technologies are desirable.

Responsibilities

• Manage service desk tickets.
• Provide technical support.
• Carry out routine maintenance and backups.
• Document systems and procedures.
• Follow security policies.
• Contribute to training and development.

Skills

Incident management

Problem management

Change management

Microsoft Windows support

Exchange knowledge

Networking (TCP/IP, DNS, DHCP)

SQL Server knowledge

Veeam Backup & Replication

VMware management

Remote support tools

High-quality communication skills

Job description

An airport services provider based in West Yorkshire is looking for an Infrastructure Engineer (3rd Line) to ensure reliable, secure IT systems supporting airport operations. This role includes managing service desk tickets, troubleshooting IT issues, and contributing to the improvement of IT infrastructure. The ideal candidate will have experience in managing Microsoft environments, be knowledgeable about networking, and possess strong communication skills. This position offers growth opportunities in a dynamic environment and a range of benefits.