Office Administrator / Collection Network Administrator

Abbott; Abingdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global healthcare leader is seeking a Collection Network Administrator based in Abingdon, England. This role is vital for processing payroll, maintaining FSM systems, and providing administrative support. The ideal candidate will have strong administrative skills and attention to detail, with experience in payroll processing preferred. Opportunities for career development and a supportive work environment are offered.

Benefits

Career development opportunities

Recognition for workplace excellence

Supportive work environment

Qualifications

• Educated to degree level or equivalent work experience.
• Experience in payroll processing or finance administration preferred.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Process payroll for collecting officers and partners.
• Maintain and update Field Service Management (FSM) systems.
• Review and resolve discrepancies in collection data.

Skills

Strong administrative skills

Attention to detail

Excellent communication

Organisational skills

Ability to work independently

Ability to work collaboratively

Education

Degree level or equivalent work experience

Tools

Microsoft Excel

Field Service Management systems

Job description

The Collection Network Administrator is a key administrative position responsible for supporting the UK Collection Network and ensuring the efficient delivery of field services. This role focuses on accurate payroll processing, system maintenance, and comprehensive administrative coordination to maintain operational excellence and compliance. The successful candidate will play an integral part in onboarding, data accuracy, and continuous improvement initiatives within the collection network.

What You'll Do

• Process payroll for collecting officers and partners, ensuring accuracy and timely submission.
• Maintain and update Field Service Management (FSM) systems and user records.
• Review and resolve discrepancies in collection data, including managing call‑out information.
• Coordinate with field staff and Regional Team Leaders to ensure compliance with operational processes.
• Provide general administrative support, including communications, reporting, and record‑keeping.
• Assist with onboarding and documentation for new collecting officers.
• Contribute to continuous improvement initiatives to enhance collection network operations and data accuracy.

Requirements

• Educated to degree level or equivalent work experience.
• Strong administrative skills with attention to detail and accuracy.
• Experience in payroll processing or finance administration preferred.
• Proficient in Microsoft Office, especially Excel; experience with FSM systems desirable.
• Excellent communication and organisational skills.
• Ability to work independently and collaboratively in a fast‑paced environment.

About Abbott Rapid Diagnostics

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. Our Toxicology Business, part of Abbott Rapid Diagnostics, is currently recruiting for a Collection Network Administrator based in our Abingdon (Oxfordshire) office. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

Benefits

• Career development with an international company where you can grow the career you dream of.
• A company recognised as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company recognised as one of the best big companies to work for, as well as a best place to work for diversity, working mothers, female executives, and scientists.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.