Nursing Support Worker Community

Hywel Dda University Health Board; Pembroke Dock; On-site; GBP 25,000 - 27,000; Full time

Job summary

A prominent healthcare provider in Wales is looking for a dedicated Band 3 Nursing Support Worker to join the Care at Home team. You will provide essential care to patients including end-of-life care, ensuring individualized and effective standards of care. This role requires effective communication and the flexibility to meet service needs. Community experience is desirable, training will be provided.

Qualifications

• Competent to work without direct supervision and provide high quality care.
• Ability to communicate effectively with team members.
• Experience providing direct patient care in healthcare environments.

Responsibilities

• Ensure safe and effective standards of care as part of the team.
• Follow care plans and treatment interventions.
• Support patients across the Care at Home Team.

Skills

Effective communication

Flexibility

Patient care

Education

Level 3 qualification in a health care related subject

Job description

Pembrokeshire Intermediate Care Team are offering an exciting opportunity for a motivated, enthusiastic and passionate Band 3 NursingSupport Worker to join our Care at Home team.

The successful candidate will be competent to work without direct supervision, within a framework that has been agreed, to provide high quality care to patients including end of life, therefore reducing the need for acute hospital admission and facilitating earlier discharges.

Main duties of the job

As part of the Care at Home Team you will ensure that patients receivesafe, individualised and effective standards of care by following care plansand treatment interventions as directed by the designated Coordinator.

The successful candidate will need to communicate effectively with otherteam members at all times across all of the integrated teams anddemonstrate a flexible approach to the needs of the service.

Community experience is desirable, but not essential as induction andtraining will be provided.

The ability to travel in a timely manner across the Health Board is essential.

The ability to speak Welsh is desirable for this post; English and/or Welshspeakers are equally welcome to apply.

Interviews to be held on 17/10/2025

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

• Level 3 qualification in a health care related subject or equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience

• Experience of working within a relevant heath or social care environment, providing direct patient care
• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Language Skills

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum pro rata