Nights Warehouse Shift Manager

DX; Hoddesdon; On-site; GBP 28,000 - 36,000; Full time

Job summary

A logistics company is seeking a Night Warehouse Shift Manager in Hoddesdon to lead daily operations and ensure productivity. Responsibilities include managing team performance, meeting service levels, and maintaining safety standards. Ideal candidates have experience in logistics and team management, with opportunities for career progression and competitive pay.

Benefits

25 days holidays + bank holidays

Enhanced Maternity & Paternity leave

Company Pension Scheme

Life Assurance

Employee Assistance Programme

DX Discounts Portal

Long Service Recognition scheme

Opportunities for career progression

Qualifications

• Experience in logistics or distribution industry is required.
• Experience managing teams in fast-paced environments is preferred.

Responsibilities

• Lead and manage the warehousing operation ensuring accurate sortation of goods.
• Manage costs and performance of the shift.
• Drive excellent customer service through team engagement.

Skills

Leadership

Team Management

Customer Service

Job description

Night Warehouse Shift Manager, Hoddesdon

Client: DX

Location: Hoddesdon

Job Category: Other

EU work permit required: Yes

Job Reference: 8e5971e9dc35

Job Views: 5

Posted: 19.08.2025

Expiry Date: 03.10.2025

Job Description:

Role summary

The Shift Manager reports to the Operations Manager and leads all aspects of the daily shift operation to ensure efficiency and productivity. Responsibilities include maintaining service levels aligned with SLAs and KPIs, and managing team performance to meet customer expectations.

Key responsibilities

1. Lead and manage the warehousing operation ensuring accurate sortation of goods.
2. Ensure all activities comply with company policies and safety standards.
3. Manage costs and performance of the shift.
4. Drive excellent customer service through team engagement.
5. Manage performance, conduct, attendance, engagement, and training of team members, ensuring standards are met.
6. Monitor KPIs, identify improvements, and communicate actions.
7. Provide shift summaries and handover records, detailing any exceptions and actions taken.

Essential criteria

• Experience in logistics or distribution industry.

Additional information

If you have experience managing teams in fast-paced mail/distribution environments and seek leadership development, we encourage you to apply.

Benefits

• Competitive pay rates
• Holidays: 25 days + bank holidays, increasing with service
• Long Service Recognition scheme
• Enhanced Maternity & Paternity leave
• Company Pension Scheme
• Life Assurance
• Employee Assistance Programme including 24/7 Virtual GP
• DX Discounts Portal
• Opportunities for career progression

We look forward to hearing from you!