Nights Supervisor

Atlas Hotels; Sandwell; On-site; GBP 27,000 - 28,000; Full time

Job summary

A prominent hotel chain is seeking a Nights Supervisor at the Holiday Inn Express Oldbury in Sandwell. The role involves welcoming guests, leading the team, performing night audits, and various hospitality tasks. Ideal candidates should have experience in customer service and hospitality, with strong leadership skills. Working hours are 32 hours across 4 days per week at a competitive pay rate of £13.20 per hour, alongside numerous employee benefits. This is an excellent opportunity to grow within a supportive team and vibrant environment.

Benefits

Employee discounts across 59 hotels

Cash bonus after 2 years of service

Holiday allowance increases with service

Health plan for employees

Pension scheme

Referral programme rewards

Employee recognition programme

Qualifications

• Previous experience of leading a team in a customer service environment.

Responsibilities

• Provide a warm welcome to guests and new employees.
• Ensure team members are in the right place at the right time.
• Guide team members in the absence of the Nights Team Leader.
• Check guests in and out at reception, serve behind the bar, cook food for breakfast service, or set up meeting rooms.
• Undertake night audits and corridor checks.

Skills

Restaurant Experience

Customer Service

Hospitality Experience

Management Experience

Mediation Experience

Guest Services

Merchandising

Experience with Children

Leadership Experience

Mentoring

Supervising Experience

Neonatal Ventilator

Job description

Hours: 32 hours across 4 days per week

Salary: 13.20 per hour

Atlas Hotels is hiring a Nights Supervisor right now at the Holiday Inn Express Oldbury.

Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels—if you join our friendly, enthusiastic, and guest‑focused teams we can teach you all you need to know. Our hotels offer enjoyable job roles with a huge amount of variety day to day.

Benefits include

• Hotel rooms across our 59 hotels (Holiday Inn Express Hampton by Hilton and Holiday Inn) at only £25 per night with 50% off food and drink
• Worldwide substantial employee discount at 6600 IHG Hotels across the globe
• A bonus cash payment every year from 2 years of service as a thank you for staying with Atlas Hotels
• Holiday allowance which increases with length of service
• Atlas Friends & Family Discount offering up to a 45% discount for friends & family of Atlas employees
• Monthly cash rewards through our reward and recognition platform
• HSF Health Plan free for every employee giving you money off dental/optical appointments and other health costs for you and your family
• Access to HSF Perkbox which provides deals and discounts from the biggest brands
• Online GP service access to free counselling and wellness support with a 24‑hour helpline
• Auto‑enrolment pension scheme through The Peoples Pension
• Employee referral programme paying out £250 for every great person you refer to us that passes their probation
• Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
• A rota for the next 4 weeks meaning you can work in hospitality but still have a life outside of work
• Free/discoun­ted food when on shift

So what does a Nights Supervisor do

• Providing a warm Atlas welcome to guests and new employees will be at the heart of what you do
• You’ll need to make sure your Team Members are in the right place at the right time and you will take coaching and development of your team seriously
• In the absence of the Nights Team Leader you’ll be the person that Team Members look to when they need guidance so you will need to be nurturing and cool under pressure
• Want some variety – no day (or night!) is the same in our hotels. You could be checking guests in and out at reception, serving behind the bar (so you will need to be 18 or over), cooking food in the kitchen ready for breakfast service, or setting up our meeting rooms
• You will undertake night audits and corridor checks to make sure everyone in our hotels is safe and well looked after through the night

So why not click now to become our Nights Supervisor and enter into a World of Opportunity!

Atlas Hotels are Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests and contributing to employment equality.

We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition please contact HR to discuss any access or information requirements or workplace adjustments that may support you.

If you would like to offer feedback on the application process please use the above email.

Required Experience

Manager

Key Skills

• Restaurant Experience
• Customer Service
• Hospitality Experience
• Management Experience
• Mediation Experience
• Guest Services
• Merchandising
• Experience with Children
• Leadership Experience
• Mentoring
• Supervising Experience
• Neonatal Ventilator

Employment Information

Employment Type: Full‑Time

Experience: years

Vacancy: 1