Night Supervisor & Duty Manager — Guest Experience Lead

Future Inn Bristol - Front of House; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent hotel group is seeking an experienced Night Supervisor / Duty Manager in Bristol to lead shifts and ensure exceptional guest experiences. Responsibilities include overseeing reception duties, conducting night audits, and maintaining hotel security. The ideal candidate will have prior hotel reception experience and a passion for customer service. Join a team that values flexibility, reliability, and enthusiasm in a hands-on role within a busy establishment.

Qualifications

• Prior experience in hotel reception is required.
• Strong customer service skills are essential.
• Flexibility and reliability in a busy environment are important.

Responsibilities

• Lead shifts to ensure exceptional guest experiences.
• Oversee reception duties and conduct night audits.
• Maintain hotel security during night shifts.

Skills

Hotel reception experience

Customer service passion

Flexibility

Reliability

Enthusiasm

Job description

A prominent hotel group is seeking an experienced Night Supervisor / Duty Manager in Bristol to lead shifts and ensure exceptional guest experiences. Responsibilities include overseeing reception duties, conducting night audits, and maintaining hotel security. The ideal candidate will have prior hotel reception experience and a passion for customer service. Join a team that values flexibility, reliability, and enthusiasm in a hands-on role within a busy establishment.