Night Porter

Young's Pubs; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality group is seeking a dedicated Night Porter to provide exceptional customer service and ensure guest safety during nighttime operations. Responsibilities include managing guest requests, overseeing check-ins, and preparing for breakfast service. Candidates should have strong communication skills, attention to detail, and prior experience in a similar setting. Join a team that values warmth and sustainability in the heart of the community. Competitive benefits offered.

Benefits

Access to Career Pathway and training

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience working in a similar environment.
• Exceptional customer service skills.
• Friendly outgoing personality.

Responsibilities

• Ensure the safety of guests throughout the night.
• Deal with guest requests and check in late arrivals.
• Maintain room standards and set up for breakfast.

Skills

Customer service

Fluent in English

Communication skills

Attention to detail

Self-motivated

Tools

Microsoft Office

Job description

We do things a little differently. We are warm and welcoming without being overwhelming. Stylish and comfortable without losing the beauty of our building. We are big on living live a local and becoming part of our town. We are big on sustainability and we are anything but normal! Do you think you could be part of this? Then the George Hotel is for you. A smart team who puts great hospitality and our guests first while having a great time with our work friends. Days off on birthdays, Summer and Christmas parties are a must. Amazing training opportunity's and in group growth. Come join the best team in town.

What We Offer Our Night Porters

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Night Porter

As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail.

Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.

Skills

• Fluent in English
• Microsoft Office