Night Manager - New Hotel Opening

B. Europe Hotels Private Collection B.V.; City Of London; On-site; GBP 33,000; Full time

Job summary

A boutique hotel collection in London is looking for a Night Manager to oversee operations during overnight shifts. This role involves managing the night team, addressing guest concerns, and ensuring smooth hotel operations. Ideal candidates will have experience in a similar supervisory role, strong leadership skills, and proficiency in Opera Cloud. Competitive salary of £33,000 per annum with additional perks such as enhanced sick pay and bonus days off.

Benefits

Bonus days off

Free fitness classes

Enhanced sick pay

Retail discounts

Paid volunteer day

Qualifications

• Experience in a senior or supervisory role at a hotel front office.
• Ability to guide, motivate, and support a team.
• Strong communication skills with a focus on guest satisfaction.
• Detail-oriented in billing and audit procedures.
• Must know Opera Cloud or similar platforms.

Responsibilities

• Act as Manager on Duty during overnight shifts.
• Support and coach the night team effectively.
• Handle guest complaints calmly and efficiently.
• Complete nightly audits accurately.
• Oversee team performance including scheduling and training.

Skills

Previous hotel experience

Leadership skills

Guest-first approach

Attention to detail

Knowledge of Opera Cloud

Job description

Salary: £33,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/ 4 days off

Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.

We are now looking for a Night Manager to join our Front Office team who knows how to keep the night running smoothly - from guest service to team supervision and audits.

What You Can Look Forward To

???? Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)

???? Mind & body perks – Free fitness classes and a supportive environment

???? Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels

Feel-good moments – Paid volunteer day and regular team socials

Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe

Your Role as Night Manager

• Act as Manager on Duty in the absence of the Front Office Manager, leading the hotel operations during the overnight shift, focusing on guest service, safety, and smooth handovers

• Support and coach the night team (Night Supervisor, Night FO Agents), ensuring they feel confident and empowered

• Handle guest complaints and resolve issues calmly and efficiently

• Complete the night audit accurately and on time

• Help oversee team performance – from scheduling and training to recognising great work

What We Are Looking For

• Previous hotel experience, ideally in a senior or supervisory front office night role

• Strong leadership skills – you know how to guide, motivate, and support a team

• A guest-first approach with calm, clear communication

• Great attention to detail, especially with billing and audit procedures

• Knowledge of Opera Cloud or similar platform is a must

Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.

Our Hiring Journey

1. Quick 15-minute call with People & Culture

2. Meet our Front Office Manager

3. If it feels like the right match, we will send you an offer

Ready to Make Nights Run Smoothly?

Apply now and help us create stays to remember.

We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at [e-mail] – we are here to help.

Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.

Sir Hotels

Sir Hotels is a lifestyle hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague - and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.

sirhotels.com | @sirhotels