Night Concierge - Guest Care & Growth Opportunities

Klarent Hospitality; Chilworth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hospitality group is seeking a Night Porter to provide exceptional customer service during night hours. The role involves assisting guests with luggage, managing guest queries, and following safety procedures. Ideal candidates should have strong organisational skills, a positive attitude, and the ability to work independently or as part of a team. Employees enjoy various benefits, including cash incentives, recognition bonuses for long service, and opportunities for personal development within the company.

Benefits

Cash incentives for referrals

Recognition bonuses

Free meals during shifts

Discounted hotel stays

Pension enrolment

Qualifications

• Ability to work evenings and weekends.
• Experience in a customer-facing role is beneficial.
• Willingness to learn and grow within the company.

Responsibilities

• Provide excellent service to guests at night.
• Assist with luggage and guest requests.
• Follow security and emergency procedures.

Skills

Excellent customer service

Organisational skills

Ability to multitask

Positive attitude

Resilience

Job description

A prominent hospitality group is seeking a Night Porter to provide exceptional customer service during night hours. The role involves assisting guests with luggage, managing guest queries, and following safety procedures. Ideal candidates should have strong organisational skills, a positive attitude, and the ability to work independently or as part of a team. Employees enjoy various benefits, including cash incentives, recognition bonuses for long service, and opportunities for personal development within the company.