NHS Soft Services Director — Patient-Centric Ops Leader

Compass Group; Dartford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading support services provider in the UK seeks a Soft Services Delivery Director for Darent Valley Hospital. This high-profile role requires experience in Soft FM operations and strong leadership skills to oversee service improvements across cleaning, catering, and other FM services. The position offers competitive pay and a benefits package that includes career development and wellness programs.

Benefits

Contributory pension scheme

Career development programs

Access to Digital GP

Discounts with leading brands

Cinema ticket savings

Free wellness classes

Qualifications

• Proven track record in a senior Soft FM leadership role within a PFI and healthcare environment.
• Strong commercial acumen with experience managing large budgets.
• Excellent leadership and communication skills.

Responsibilities

• Lead all aspects of soft FM and retail operations.
• Manage budgets and drive cost efficiencies.
• Ensure compliance with SLAs and KPIs.

Skills

Leadership

Stakeholder management

Financial acumen

Risk management

Customer-centric mindset

Job description

A leading support services provider in the UK seeks a Soft Services Delivery Director for Darent Valley Hospital. This high-profile role requires experience in Soft FM operations and strong leadership skills to oversee service improvements across cleaning, catering, and other FM services. The position offers competitive pay and a benefits package that includes career development and wellness programs.