Network Process Excellence & Compliance Manager

RecruitedUK; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading transport organization in the UK is seeking a Network Process Excellence & Compliance Manager to lead operational improvement and service change governance. The ideal candidate will drive efficiency, align teams, and utilize data for smarter service delivery. This role offers a competitive benefits package including flexible working, a health care package, and discounted travel options.

Benefits

Health care package

Retail Discounts

Discounted train travel

Cycle to work scheme

25 days holiday + bank holidays

Pension scheme

Enhanced maternity/paternity pay

Flexible working

Responsibilities

• Lead national service change governance and performance tracking.
• Deliver process improvements across planning and scheduling operations.
• Drive cross-functional initiatives with ops, engineering, data, and compliance teams.
• Create and manage toolkits, guidance, and reporting templates to embed best practices.
• Partner with analytics teams to unlock insights and resolve data issues.
• Enable strategic delivery and continuous improvement across the network planning function.

Skills

Leadership

Data analysis

Process improvement

Cross-functional collaboration

Job description

Overview

Ready to drive real change in public transport planning? We’re looking for a Network Process Excellence & Compliance Manager to lead operational improvement and service change governance across a major UK transport network. This is a pivotal role for someone who thrives on driving efficiency, aligning teams, and using data to deliver smarter, more reliable services.

Responsibilities

• Lead national service change governance and performance tracking.
• Deliver process improvements across planning and scheduling operations.
• Drive cross-functional initiatives with ops, engineering, data, and compliance teams.
• Create and manage toolkits, guidance, and reporting templates to embed best practices.
• Partner with analytics teams to unlock insights and resolve data issues.
• Enable strategic delivery and continuous improvement across the network planning function.

Benefits

• Health care package
• Retail Discounts
• Discounted train travel for you and your family after 6 months of service as well as a free bus pass
• Cycle to work scheme
• 25 days holiday + bank holidays
• Pension scheme and a chance to buy discounted shares
• Enhanced maternity/paternity pay
• Flexible working

If you feel you meet the above criteria, please apply.