Network Operations Analyst - DV Cleared vacancy in Tewkesbury (204DM)
This is an excellent opportunity for a skilled Network Operations Analyst seeking a new challenge. You’ll be joining an experienced, supportive team where you’ll develop your expertise and play a key role in the growth and future of the company. As a Network Operations Analyst, you will monitor, support, and enhance the network infrastructure to ensure its availability, security, and performance. A current DV clearance is required.
Key Responsibilities
- Monitor network performance and availability.
- Troubleshoot and resolve network incidents, escalating when necessary.
- Support incident, problem, and change management processes.
- Maintain accurate and up-to-date network documentation.
- Assist with upgrades, patching, and configuration of network devices.
- Collaborate with internal teams and external vendors.
- Contribute to the 24/7 support/on-call rota (where applicable).
What We’re Looking For
- 2+ years’ experience in network operations or NOC.
- Strong knowledge of TCP/IP, DNS, DHCP, VPNs, routing, and switching.
- Experience with enterprise monitoring tools.
- Familiarity with ITIL processes.
- Strong analytical, troubleshooting, and communication skills.
- Excellent written and verbal communication.
- A flexible, proactive attitude with the ability to adapt to change.
- Strong organisational skills with the persistence to see tasks through to completion.
Desirable Skills & Qualifications
- Certifications such as CCNA, CompTIA Network+, or ITIL.
- Knowledge of cloud networking (AWS, Azure, or GCP).
- Scripting/automation skills (Python, PowerShell).
- Exposure to cybersecurity monitoring.
Benefits
- 25 days leave plus the option to purchase more holiday (this is discretionary)
- 10% Employer Pension Contribution (3% Employee Pension Contribution)
- Flexible working
- Health Cash Plan for Employee and Family Members
- Access to the company's Benefits Platform, which includes Cycle to Work, Technology Purchases and High Street Discounts
- Support with Training and Development
- Two annual Bonuses (non-contractual) - Christmas (paid in December); Company Performance (paid in June)
- Company Events - Annual Company Dinner; Two Company Wide Training Days
If you want to have a conversation, apply here, and for further questions, email dan@ex-mil.co.uk
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