Neighbourhood Officer

Service Care Solutions; Swalecliffe; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading Housing Association in the United Kingdom is seeking an experienced Neighbourhood Officer to support safe and well-managed neighbourhoods in Swale, Kent. The role involves managing communal areas, conducting health and safety inspections, and engaging with residents. Candidates must hold a full UK Driving Licence and be able to work mobile across the area. This temporary, full-time position offers a pay rate of £23.60 per hour through LTD and £20.25 via PAYE, with the contract lasting 3 months.

Benefits

£250 referral bonus for successful candidate recommendations

Qualifications

• Strong knowledge of housing compliance and health & safety in communal areas.
• Experience in estate inspections and managing follow-up actions.
• Ability to engage positively with residents and stakeholders.

Responsibilities

• Manage communal areas and ensure regulatory compliance.
• Conduct regular neighbourhood and fire safety inspections.
• Monitor cleanliness and escalate issues as needed.
• Work with internal teams and local authorities to resolve issues.

Skills

Knowledge of housing compliance

Health & safety awareness

Excellent communication skills

Organisational skills

Tools

Housing management systems

Job description

Job Description

Neighbourhood Officer

Swale, Kent

Temporary

Full Time

A fantastic opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association, supporting safe, compliant and well‑managed neighbourhoods across Swale, Kent. This is a mobile, front‑line role focused on resident safety, building compliance and community engagement.걖Candidates must be a full UK Driving Licence holder and have access to own vehicle.

The Role

The Neighbourhood Officer will take responsibility for managing communal areas, ensuring regulatory compliance, and promoting safe, secure and well‑maintained neighbourhoods while acting as a visible point of contact for residents.

• Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemes.
• Complete welfare and vulnerability checks and produce person‑centred risk assessments where required.
• Ensure actions from Fire Risk Assessments and building safety legislation అవకాశాలు are completed within timescales.
• Monitor standards of communal cleaning, gardening and repairs, escalating issues where necessary.
• Validate service charges by checking services delivered offer value for money and are accurately recorded.
• Work closely with internal teams, contractors, local authorities and external agencies to resolve issues.
• Provide clear feedback to residents following inspections, including updates on communal repairs and safety actions.

The Candidate

• Strong knowledge of housing compliance, health & safety and fire safety within communal areas.
• Experience undertaking estate inspections, risk assessments and managing follow‑up actions.
• Excellent communication skills with the abilityquarters to engage positively with residents and კატ stakeholders.
• Strong organisational skills, able to manage a mobile workload and meet deadlines.
• Confident using housing management systems to maintain accurate records and documentation.

The Contract

WORKING HOURS: Monday – Friday, 09:00 – 17:00

LENGTH OF CONTRACT: 3 Month Contract, Temporary

RATE: The pay sparkle for the role is £23.60 per hour LTD company rate. The PAYE equivalent is £20.25 per hour, inclusive of holiday.

How to Apply

If interested in this role, please apply directly or email or call 01772 208 966 and ask for Beth to discuss further.

Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!