Neighbourhood Housing Officer

IRIS Recruitment; Wellingborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A progressive housing association in Wellingborough is seeking an experienced housing professional to manage neighbourhoods and ensure effective service delivery. The ideal candidate will have a strong background in housing management, a customer-centric approach, and the ability to work under pressure. This role offers benefits including 25 days annual leave and a flexible working environment.

Benefits

25 days annual leave

Health cash plan

Flexible working

Social Housing Pension Scheme

Qualifications

• Proven track record in effective housing management.
• Experience in void management, tenancy management, and anti-social behaviour handling.
• Ability to work under pressure and manage competing priorities.

Responsibilities

• Manage a neighbourhood 'patch' effectively.
• Deliver neighbourhood management including lettings and improvement.
• Report to the Housing Team Leader.

Skills

Housing management

Customer service focus

Problem-solving

Team collaboration

Job description

We own and manage around 5000 homes with a £23 million turnover, and our mission is to “we partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow.

Are you an enthusiastic, energetic, experienced housing professional with a proven track record of delivering effective housing management? Could you help us to continue to improve performance and customer focus?

As a member of the housing services team, you will be responsible for managing a neighbourhood ‘patch’ and will work as a team to deliver effective neighbourhood management including void management, lettings, tenancy management, anti-social behaviour and neighbourhood improvement. You will report to the Housing Team Leader.

You will need strong housing management experience and a proven track record of delivering effective and efficient, customer centric housing services. We are looking for someone who is local to the Wellingborough/Northamptonshire area.

As a member of the team, you will need to be self-confident and able to work off your own initiative. This is a demanding and challenging role so the need to work flexibly, collaboratively and under pressure whilst dealing with competing priorities and delivering results on time are a must.

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for.

In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme along with many other benefits.

Please note that we reserve the right to close this advert early for the right candidate.